Office Services Associate

Roles & Responsibilities

• Manage office and facilities operations in partnership with the Regional Office Manager and Office Manager.
• Cook up to coordinate with building management, security, engineering, and vendors.
• Submit maintenance requests and support overall workplace operations.
• Coordinate visitor access with building security.
• Greet and direct visitors, notifying appropriate contacts.
• Monitor building access points as needed.
• Validate and track approved visitor parking.
• Manage conference room and workspace reservations using internal systems.
• Support scheduling needs and resolve conflicts.
• Coordinate external building conference room bookings when required.
• Place and track all catering orders in line with firm guidelines.
• Cater to scheduling needs and support catering setup and teardown.
• Prepare meeting rooms and ensure alignment with meeting organizers.
• Issue, track, and manage employee and visitor access badges.
• Coordinate with building security for onboarding, offboarding, and access audits.
• Respond promptly to employee requests.
• Process mail, packages, courier requests, and certified mail.
• Order business cards and life event items per guidelines.
• Support event planning and office initiatives.
• Maintain conference rooms and shared spaces throughout the day.
• Ensure cleanliness and readiness of all common areas and conference rooms.
• Replenish supplies and report issues as needed.

Qualifications

• 1-2 years of experience in office services, hospitality, or workplace operations.
• Strong communication and relationship management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and workplace systems.
• Strong attention to detail and organizational skills.
• A client-focused mindset.
• Leadership and accountability.
• Operational efficiency.
• Problem-solving and decision-making skills.

Knowledge, Skills & Attributes

• Experience in office services, hospitality, or workplace operations.
• Excellent communication and relationship management skills.
• Ability to handle multiple tasks simultaneously.
• Proficient in Microsoft Office and workplace systems.
• High attention to detail and organizational skills.
• A strong focus on client satisfaction.
• Effective leadership and accountability.
• Efficient operational processes.
• Skilled in problem-solving and decision-making.

Office Services Associate Position Summary

The Office Services Associate position is a full-time equivalent role that is non-exempt and benefit-eligible. The role offers a market base salary range of $20.00 to $23.00 per hour, along with a comprehensive benefits package including medical, dental, vision insurance, a 401(k) retirement plan, and paid time off. Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, pregnancy-related conditions, and sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.