Office Services and Facilities Manager

Responsibilities

• Manage all daily functions of the mailroom, copy center, and closed file departments.
• Cook up building maintenance, repairs, and office improvements to keep the workspace clean, organized, and professional.
• Serve as the primary liaison with building management for day-to-day facility issues.
• Maintain workplace safety, security, and emergency preparedness.
• Ensure compliance with applicable health and safety regulations.
• Coordinate office maintenance projects and vendor scheduling.
• Manage relationships with vendors and negotiate pricing/service agreements when appropriate.
• Monitor vendor performance and resolve service issues.
• Review invoices for accuracy.
• Aid in preparing and managing the Office Services and Facilities budget and identify cost-saving opportunities.
• Manage inventory of office supplies, furniture, and equipment.
• Coordinate equipment replacements and office asset tracking.
• Supervise Office Services personnel.

Qualifications

• Minimum of 5 years’ experience in office services, facilities management, or corporate operations, preferably with a law firm or professional services environment.
• Bachelor’s degree or equivalent experience required.
• Basic understanding of commercial building systems, including electrical, plumbing, and HVAC, to effectively diagnose office appliance issues or leaks and direct third-party repair vendors.
• Strong critical thinking skills to manage complex facilities issues.
• Excellent verbal and written communication skills to professionally collaborate with clients, vendors, attorneys, staff, and firm leadership.
• Outstanding time-management skills with the ability to prioritize multiple urgent projects across different office locations.