Office Service Coordinator

Responsibilities

• Must have Supplier payment, AP and SAP experience.
• Manage aging POs, run SAP reports, update and organize Team SharePoint, and improve the laminating cards process.
• Help with adding parts and integration, and serve as a backup for Drop Ships.
• Must be organized, customer service oriented, flexible, proficient with MS Office, and a fast learner.
• Possessing SAP and Supply Chain knowledge is preferred.

AP

• Clear back log of invoices.
• Resolve root cause issues.
• Support Buyers with invoicing issues on a daily basis.
• Work on blocked and held reports.
• Collaborate with AP team to resolve issues.
• Support Buyers in resolving blocked invoices within their VIM.

Part Set-up

• Assist with setting up part numbers in Ultriva.
• Kanban card setup (printing and laminating).

Quality Notification

• Support Buyers in completing quality notifications (Return to Vendor/RMA, obtaining supplier documentation such as packing slips and Cert of Conformance).

Administrative Support

• Organize and update SharePoint (documentation repository) to ensure the latest files are in the right place.
• Update Supplier contact information.
• Organize metrics in one place (on-time delivery, quality, service).
• Support the team with various tasks.

Dropship Back-up

• Create POs from Sales Orders.
• Follow up with vendors to ensure all parts are added to the order and confirm delivery date and address.
• Expedite orders if necessary.
• Work with Project Managers to solve order issues.
• Handle invoice payments.
• Ensure orders are shipped on time.
• Run reports to place orders on time.