OFFICE SECRETARY II

This position is specific to the Howard County Assessments & Taxation Office and is an SDAT-only recruitment.

About the role

To serve as Administrative Assistant to the Supervisor and Assistant Supervisor of Assessments, facilitating the flow of work through their offices. This is a mission-essential/mission-critical classification.

Location

Department of Assessments and Taxation
Howard County Assessment Office
District Court Multi-Services Center
3451 Court House Drive
Ellicott City, MD 21043

Responsibilities

• Answer taxpayer questions and perform duties accurately and timely.
• Set up hearings, meetings, and appointments as needed by the Supervisor and Assistant Supervisor.
• Schedule first-level hearings, ensuring timeliness of appeals, completion of dockets, and coordination of office and off-site locations.
• Process decisions from hearings.
• Handle new property, deed plotting, and property sketches for the Assessment Administration and Valuation System (AAVS).
• Process and record permit and occupancy lists from the county.
• Organize and process PT AAB & MTC hearings, decisions, and record retention.
• Maintain schedules for MTC and PT AAB cases for Residential and Commercial Assessors.
• Assist in supervising clerical functions in the absence of the Office Manager and Assistant Office Manager.
• Perform AAVS keying for Residential and Commercial Assessors as needed.
• Assist in mailings of Commercial income questionnaires.
• Perform additional duties as required.

Requirements

• Graduation from an accredited high school or possession of a high school equivalency certificate.
• Two years of secretarial or clerical work involving typing duties.
• Additional secretarial or clerical experience may substitute year-for-year for the required education.
• Thirty credit hours in secretarial science or office technology from an accredited college may substitute for one year of experience (up to two years).
• U.S. Armed Forces military service experience as a non-commissioned officer in Administration or Administrative, Clerical, or Office Services may substitute year-for-year for required experience.
• Must be willing to work in Howard County.
• Demonstrated ability to type accurately on a keyboard at a minimum of forty words per minute may be required.

Preferred Qualifications

• Experience working with computers and software, including Microsoft Office and database systems.
• Experience in a fast-paced, customer- and team-oriented work environment.
• Experience working with the public via telephone and in person.
• Experience using a multi-line phone system.
• Experience performing mathematical computations, including calculating percentages.
• Professional oral/written communication and interpersonal skills.

Benefits

• Health, dental, and vision insurance plans offered at a low cost.
• Personal Leave: six (6) days annually (prorated based on start date).
• Annual Leave: ten (10) days per year.
• Sick Leave: fifteen (15) days per year.
• Holidays: at least twelve (12) holidays per year.
• Pension: State employees earn credit toward a retirement pension.