Office Representative
Gifford · Barre Town, VT · 1 mo ago
Full-time
About the role
Gifford is looking for an Office Representative to join our Primary Care team at the Berlin Health Center. In this role, you will serve as the first point of contact for visitors and callers, ensuring a positive and professional experience for all. You will be responsible for providing exceptional customer service by managing the smooth operation of the Primary Care reception.
Responsibilities
- Message taking
- Scheduling patient appointments
- Making reminder calls
- Completing registrations
- Notifying staff of patient arrivals
- Monitoring and updating patients in the waiting area
- Processing requests for medical records, ensuring compliance with hospital policies regarding the release of information
Requirements
- Strong communication skills
- Commitment to patient care
- Ability to collaborate effectively within a team
- Excellent time management
- Organizational abilities
- Capacity to multitask while maintaining a professional demeanor
Benefits
- Competitive wages
- Onsite parking
- 403b retirement plan
- Health plans including dental and vision insurance
- Tax-saving flexible spending accounts
- Health Savings Plan with employer contribution
- Long and short-term disability insurance
- Tuition reimbursement
- Employee Assistance Program
- Life Insurance
- Regular performance reviews
- Learning opportunities