Office Receptionist

Key Responsibilities

• Greet and welcome all visitors, clients, and vendors in a professional and friendly manner
• Connect visitors with appropriate team members appropriately
• Answer, screen, and route incoming phone calls and emails appropriately
• Maintain a clean, organized, and professional reception area
• Provide general administrative support to leadership and office staff as needed
• Schedule and coordinate meeting rooms and conference spaces
• Manage incoming and outgoing mail, packages, and deliveries
• Aid with document preparation, filing, and basic data entry
• Support internal processes related to incoming mail and hand-delivered documents
• Partner with Marketing Manager and Human Resources as needed to support internal employee experience initiatives
• Oversee daily office operations ensuring office is well maintained
• Monitor and restock office supplies; coordinate ordering as needed
• Lead coordination with cleaning, maintenance, and facility vendors
• Assist with office events, meetings, and internal communications
• Identify and escalate facility or operational issues as needed
• Use internal systems (email, company calendar, management platforms, phone management software, conference booking software, supply purchase platforms, etc.) to support daily business operations
• Maintain accurate logs of visitors, calls, and requests when applicable
• Communicate clearly and professionally with internal teams and external stakeholders

Qualifications

• Experience in office administration, preferably in a multi-company or fast-paced environment
• Strong organizational and multitasking skills, with the ability to manage competing priorities
• Excellent communication and interpersonal skills with a customer-service mindset
• Proficiency in Google Suite, Microsoft Office Suite, Adobe and other management softwares
• A proactive, solution-oriented approach to problem-solving and process improvement