Jobs · Customer Service · Florida

Office Receptionist

Serenity Healthcare · Jacksonville, FL · 2 wk ago
On-siteCustomer ServiceFull-time

About the role

Serenity is seeking a receptionist for our Parker, CO office. The position is customer-focused, requiring excellent communication and interpersonal skills to provide exceptional experience for our clients.

Responsibilities

  • Update and verify customer information upon each visit
  • Help customers feel valued by creating rapport, remembering their names, their interests, and stories
  • Answer questions, address worries, respect boundaries, and be sensitive to each person's individual challenges
  • Ensure positive customer experience by providing support and compassion
  • Rotate through other various office tasks throughout the day

Qualifications

  • High School Diploma/GED
  • Excellent verbal and written communication, basic math skills
  • Proven ability to multitask in a fast-paced environment
  • 1+ year of full-time customer service experience, reception, or personal customer service industry

Benefits

  • Competitive Wages
  • Medical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium)
  • Paid Time Off
  • 10 Major Holidays Off
  • 401k
  • Employee Referral Program

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