Office Receptionist
About the role
Serenity is seeking a receptionist for our University Park, TX office. The position is customer-focused, requiring excellent communication and interpersonal skills to provide exceptional experience for our clients. Your attention to detail and proactive approach will contribute to a smooth and seamless client journey, leaving a lasting positive impression on everyone who visits our clinic.
Responsibilities
- Update and verify customer information upon each visit
- Create rapport with customers, remember their names, interests, and stories
- Address questions, concerns, and boundaries with sensitivity
- Provide support and compassion to ensure a positive customer experience
- Rotate through other various office tasks throughout the day
Qualifications
- High School Diploma/GED
- Excellent verbal and written communication skills
- Basic math skills
- Proven ability to multitask in a fast-paced environment
- One year of full-time customer service experience, reception, or personal customer service industry
Perks at Serenity
- Competitive Wages
- Medical, Vision, and Dental Insurance (Serenity covers 90% of your insurance premium)
- Paid Time Off
- 10 Major Holidays Off
- 401k Employee Referral Program
About Serenity
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.