Office Receptionist

Responsibilities

• Update and verify customer information upon each visit
• Create rapport with customers by remembering their names, interests, and stories
• Address customer concerns and questions while respecting their boundaries and sensitively handling their challenges
• Provide a positive customer experience by offering support and compassion
• Rotate through various office tasks throughout the day

Qualifications

• High School Diploma/GED
• Excellent verbal and written communication skills
• Basic math skills
• Proven ability to multitask in a fast-paced environment
• One year of full-time customer service experience, reception, or personal customer service industry

About Serenity

Serenity is a leader in the field of healthcare technology. We use advanced medical devices to offer patients long-term success, supported by evidence-based research and proven results.