Office Receptionist
About the role
Serenity is seeking a receptionist for our Parker, CO office. The position is customer-focused, requiring excellent communication and interpersonal skills to provide exceptional experience for our clients. The role involves updating and verifying customer information, helping customers feel valued, answering questions, addressing concerns, ensuring a positive customer experience, and rotating through various office tasks.
Responsibilities
- Update and verify customer information upon each visit
- Create rapport with customers, remember their names, interests, and stories
- Address questions and concerns while respecting boundaries and being sensitive to individual challenges
- Provide support and compassion to ensure a positive customer experience
- Rotate through other various office tasks throughout the day
Qualifications
- High School Diploma/GED
- Excellent verbal and written communication skills, basic math skills
- Proven ability to multitask in a fast-paced environment
- 1+ year of full-time customer service experience, reception, or personal customer service industry
Benefits
- Competitive Wages
- Medical, Vision, and Dental Insurance (Serenity covers 90% of your insurance premium)
- Paid Time Off
- 10 Major Holidays Off
- 401k Employee Referral Program
About Serenity
Serenity is a leader in the field of healthcare technology. We use advanced medical devices to offer our patients long-term success, supported by evidence-based research and proven results. We are committed to helping patients regain control of their lives through a revolutionary technological approach to healthcare. Serenity Healthcare is an equal opportunity employer.
Pay
This position pays $19.50 hourly.
Schedule
The position is full-time with 3 13-hour shifts.