Office Professional CCBHC

About the role

Greets clients with a personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co-occurring services. Completes scheduling and statuses of clinical staff appointments, obtains and updates client data, and collects client co-pays. Answers phone calls, emails, and other electronic messages quickly and efficiently. Utilizes telehealth to extend care when clinical staff and clients are not in the same place. Collects, fills, and organizes office documents, records, and forms.

Responsibilities

• Greets clients with a personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co-occurring services.
• Completes scheduling and status updates of clinical staff appointments.
• Obtains and updates client data and collects co-pays.
• Answers phone calls, emails, and other electronic messages quickly and efficiently.
• Utilizes telehealth to extend care when clinical staff and clients are not in the same place.
• Collects, fills, and organizes office documents, records, and forms.
• May cross-train and perform duties of other support staff positions to cover during absences, as assigned by the Office Coordinator.

Skills

• Effectively communicate via written, verbal, in-person, and virtual methods.
• Basic computer literacy skills; knowledge of Excel, Outlook, Zoom, and Skype preferred.
• Strategic scheduling skills; knowledge of Avatar preferred.
• Organizational skills.
• Critical thinking skills.

Qualifications

• High School Diploma or GED required.
• One to three years of administrative experience preferred.

Physical Requirements

• Standing: 20% of the time
• Sitting: 80% of the time
• Squatting: occasional
• Driving: occasional
• Kneeling: occasional
• Lifting: occasional
• Bending: occasional

Pay

$14.25–$20.00 per hour

Schedule

Full time

Benefits

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program