Business Office Assistant - CCC

Provides essential accounting and clerical support to the Business Office, coordinates smooth operations and effective service to students. Focuses on maintaining accurate financial records, delivering excellent customer service, and upholding the organization’s core values of professionalism, teamwork, and integrity. Plays a critical role in supporting both students and the business office’s financial processes.

Responsibilities

• Greet visitors and students, provide a welcoming atmosphere and direct them to the appropriate resources
• Review and process accounts receivable transactions (e.g. student payments, daily deposit receipts, collection agency payments, refund checks, bank deposits and overage checks)
• Disburse and document student loan checks
• Process daily electronic funds transfer (EFT) disbursements and financial aid batch postings
• Review past due cash, aging, and other past-due funds information to minimize delinquencies
• Manage past due accounts and completion of collection calls
• Adhere to agency and student account billing procedures
• Provide administrative support and assistance to the department
• Coordinate, track, and order department materials and supplies
• Answer and direct phone calls, take messages and respond to inquiries
• Input and update accurate data in office systems or databases
• Organize, file, and maintain physical and electronic records, ensuring accuracy and easy retrieval of information
• Other duties as assigned

Requirements

• HS diploma or GED required; Associates degree or higher in accounting or finance preferred
• Minimum of one (1) year experience in customer service
• Experience with accounting principles, cash handling, and collections calls/activities preferred
• Experience with databases and inventory ordering systems preferred

Skills

• Organize and prioritize tasks
• Effective communication skills, both oral and written
• Basic proficiency with MS Office productivity software (Word, Excel, Outlook, Teams)
• Proficient using ten key
• Actively look for ways to assist
• Understand the implications of new information for both current and future problem-solving and decision-making
• High degree of integrity and confidentiality
• Drive, and be accountable for, results in a fast-paced environment
• Strong attention to detail with the ability to work in a fast-paced environment
• Ability to follow and maintain organized processes
• Ability to communicate, think, learn, and reason
• Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
• Safely ambulate and/or maneuver when on-site at company locations
• Demonstrate and utilize active listening, inductive reasoning, information ordering, and category flexibility
• Ability to use good judgment, problem-solving, and decision-making skills
• Ability to maintain confidentiality and manage sensitive information with discretion
• Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
• Ability to gain, understand, and apply information and data as it relates to essential functions of the position
• Ability to foster long-term relationships with stakeholders

Benefits

• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you and your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA Health Plan
• Enrollment: Eligibility starts first of the month following completing one full month of employment

Work Environment

Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises. This position is onsite; work environments may include exposure to student learning environments with a variety of conditions. Employees must be able to follow all safety precautions including the use of personal-protective equipment and adhere to site-specific safety procedures. No travel required.