Office Professional

SUMMARY OF POSITION

Greets clients with personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co-occurring services.

Completes scheduling and statuses of clinical staff appointments.

Obtains and updates client data and collects co-pays.

Answers phone calls, emails and other electronic messages as required quickly and efficiently.

Utilizes telehealth to extend care when the clinical staff and or client aren’t in the same place at the same time.

Collections, fills, and organizes office documents, records and forms.

May cross train and perform duties of other support staff positions to help cover during absences, as assigned by Office Coordinator.

Essential Duties & Responsibilities

• Greets clients with personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co-occurring services.
• Completes scheduling and statuses of clinical staff appointments.
• Obtains and updates client data and collects co-pays.
• Answers phone calls, emails and other electronic messages as required quickly and efficiently.
• Utilizes telehealth to extend care when the clinical staff and or client aren’t in the same place at the same time.
• Collections, fills, and organizes office documents, records and forms.
• May cross train and perform duties of other support staff positions to help cover during absences, as assigned by Office Coordinator.

Knowledge, Skills & Abilities

• Effectively communicate via written, verbal, in person and virtual methods.
• Basic computer literacy skills- Knowledge of Excel, Outlook, Zoom and Skype preferred.
• Strategic scheduling skills- Knowledge of Avatar preferred.
• Organizational skills.
• Critical thinking skills.

Qualifications

• Education Level: High School Diploma or GED required.
• Years Of Experience: One to three years administrative experience preferred.
• Required Certification/Licensure: N/A

Physical Requirements

• Standing - 20%
• Sitting - 80%
• Squatting - occasional
• Driving - occasional
• Kneeling - occasional
• Lifting - occasional
• Bending - occasional

Benefits

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

About the Role

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Skills

• Effectively communicate via written, verbal, in person and virtual methods.
• Basic computer literacy skills- Knowledge of Excel, Outlook, Zoom and Skype preferred.
• Strategic scheduling skills- Knowledge of Avatar preferred.
• Organizational skills.
• Critical thinking skills.

Pay Range

$14.25--$20.00

Schedule

Full time