Office & People Operations Coordinator

About the role

We're looking for an Office & People Operations Coordinator to keep our office running and own the employee experience from first interview through last day. This is a highly visible, in-person role: you'll be the first face visitors see, the person new hires meet on day one, and the go-to for everything from a broken HVAC unit to a new hire's paperwork. It suits someone organized and proactive who can move between facilities logistics and confidential HR work in the same hour. Contoro is a fast-growing company. You will also find multiple career opportunities if you are passionate and capable.

Key Responsibilities

• Office & Facilities
  • Run day-to-day office operations and keep the workplace organized and functional
  • Own vendor and building-management relationships, facility repairs, and office maintenance
  • Manage supplies, equipment, snacks, mail, and deliveries; support procurement as needed
  • Greet visitors and coordinate company events, lunches, and team activities
• Onboarding & Offboarding
  • Own onboarding from offer acceptance through day one in our HR system
  • Set up system access, workspaces, and equipment; run office tours and orientation
  • Complete employment eligibility verification and maintain accurate employee records
  • Coordinate offboarding, including documentation, access, and equipment return
• Recruiting Coordination
  • Coordinate interviews, phone screens, and candidate communication in our applicant tracking system
  • Keep candidates, hiring managers, and interviewers aligned throughout the process
  • Support offer letters and pre-employment documentation
• HR & Administrative Support
  • Answer employee questions on policies, benefits, payroll, and HR processes
  • Support benefits enrollment and keep HR policies and handbooks current
  • Manage correspondence, company records, and internal communications
  • Provide administrative support to the CEO and broader team, and assist with special projects

Qualifications

• High school diploma required; bachelor's degree preferred
• Experience as an office manager, administrative assistant, HR coordinator, or in a related role
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Excellent time management, organization, and prioritization skills
• Excellent written and verbal communication skills
• Sound judgment and discretion handling confidential employee information
• Available onsite Monday through Friday, 8:00 AM – 4:00 PM

Nice to Have

• Experience with an HRIS (Rippling or similar) and an applicant tracking system (Ashby or similar)
• Experience with spend management or recognition platforms (Ramp, Nectar, or similar)
• Experience with Atlassian tools (Confluence, SharePoint)
• Prior HR or recruiting coordination experience at a startup or high-growth company
• Bilingual in Korean, Spanish, or Chinese