Office Operations Manager

About the role

Join the AssuranceAmerica team as an Office Operations Manager. You’ll serve as the professional and welcoming face of AssuranceAmerica, greeting all visitors and maintaining the office’s smooth operation.

Responsibilities

• Greet all visitors with a professional and approachable demeanor.
• Maintain consistent front desk coverage.
• Ensure reception and lobby areas are always clean, welcoming, and presentable.
• Restock breakroom supplies and maintain shared supply areas.
• Clean and maintain the coffee machines, beverage machine, and surrounding counters.
• Keep shared areas tidy, including the breakroom, reception desk, copier area, and storage spaces.
• Order supplies for all departments and manage facility/vendor service requests.
• Cook up efficient coordination of deliveries and distribution of packages.
• Aid The Sales Operations Team with travel booking, fleet rentals, marketing coordination, supplies, business cards, and event planning and logistics for all sales meetings.
• Process validation emails and update E&O information for our agents, along with other tasks, as needed.
• Review incentive and agent accounting reports daily and report findings to Accounting at the end of the month.
• Support Lunch & Learns for Human Resources.
• Handle SR22/SR26 processing and route accounting invoices for Underwriting, as needed.

Requirements

• Minimum of 3 years of experience in office administration, operations, reception, or sales support role.
• Proven experience effectively managing multiple responsibilities at the same time.

Qualifications

• Bachelor’s degree in Business Administration, Human Resource Management, or other related fields preferred.
• Bilingual (English-Spanish) preferred.

Skills

• Friendly, professional, and approachable.
• Team-oriented and able to work with all departments.
• Flexible and open to performing “big and small” tasks.
• Organized, proactive, and detail-focused.
• Reliable with occasional flexibility to arrive early or stay later when needed.

Benefits

• We cover the cost of health-related benefits for our Associates.
• We are a diverse group of thinkers and doers.
• We offer many opportunities to grow in your professional skills and career.
• We fight homelessness by directing 5% of our earnings from each policy we sell to organizations that help those in need.
• We call it our Generous Policy.

Pay

Details TBA.

Schedule

Prolonged periods of sitting at a desk and working on a computer.