Office of Student Success Operations Manager - School of Social Work

Duties & Responsibilities

• Provide comprehensive operational leadership and administrative coordination for the Office of Student Success.
• Oversee daily office operations, optimize administrative processes, and maintain communication systems and data tracking practices to enhance service delivery.
• Lead the planning and execution of major student-focused events and initiatives, manage scholarship and award processes, and support student organizations, honor societies, and conduct-related activities.
• Serve as a key liaison across departments to ensure seamless coordination of student success efforts.
• Administer budget and resource management functions, ensuring compliance with institutional policies while supporting strategic planning.

Qualifications

• Bachelor’s degree in social work, education, professional counseling, psychology or related field
• 3-5 years of relevant experience or equivalent combination of education, training, and experience
• Demonstrated ability to develop and implement new services, policies, practices, or procedures
• Capacity to work creatively in both collaborative and independent contexts
• Ability to manage academic processes within and across academic units
• Ability to manage and execute highly complex or specialized projects or processes
• Demonstrated experience working in and fostering a welcoming and supportive environment of respect, professionalism and civility with a population of faculty, staff, and students from various backgrounds