Executive Operations Coordinator - Office of Student Success

Job Summary

Reporting to the Associate Provost for Student Success, the Office of Student Success Executive Operations Coordinator provides executive-level administrative, confidential, fiscal, budgetary, analytical, compliance, and operational support for the Office of Student Success (OSS).

Department Summary

The Office of Student Success (OSS) leads the university's academic student success strategy through oversight of student success units; coordination of strategic planning and implementation; collaboration with campus partners; proactive tracking and use of student success data; and development of resources to sustain innovative, equitable, and scalable efforts that advance student persistence, timely degree completion, and success beyond graduation. Within Academic Affairs, OSS supports a coordinated student success infrastructure that connects advising, learning support, writing support, fellowships and scholarships, and strategic support for student-centered programs in service of belonging, academic success, and economic transformation.

Key Qualifications

• Demonstrated ability to provide meticulous follow-through on all assignments, paying high attention to accuracy and detail while working effectively in a high-profile, dynamic, and fast-paced environment with frequent interruptions, heavy workload, and multiple levels of activity and priorities.
• Thorough knowledge of, or ability to quickly learn, Academic Affairs operations, university infrastructure, policies, procedures, administrative systems, and campus business processes.
• Demonstrated ability to independently develop and implement administrative research assignments, including collection, organization, analysis, interpretation, and presentation of fiscal, operational, personnel, and program information.
• Demonstrated consultative and customer service skills requiring an extremely high level of diplomacy, professionalism, tact, discretion, and responsiveness.

Education And Experience

Equivalent to graduation from a four-year college or university and three (3) years of progressively responsible administrative, technical, fiscal, budgetary, or executive support experience. A graduate degree may be substituted for one year of the required experience. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Progressively responsible experience providing administrative coordination, budget tracking, fiscal analysis, confidential records support, project coordination, calendar management, correspondence, meeting support, or operational support in a complex office environment.

Salary And Benefits

Anticipated Hiring Range: $80,000 - $90,000 Per Year
Classification Range: $56,244 - $134,676 Per Year
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs.

Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees.

Supplemental Information

• Satisfactory completion of a background check (including a criminal records check) is required for employment.
• Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.
• Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
• The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• Positions are posted for a minimum of 14 calendar days.