Office Manager (WA Candidate Pool)

About the role

Reporting to the Dean of Operations, the Office Manager supports the school leadership team to provide a warm, welcoming and organized environment. As the first person that people see when they arrive, the Office Manager is the face of the school and delivers first‑class customer service to families, students, and other visitors. The Office Manager also keeps the office neat and organized, helps ensure daily operations run smoothly, and sets up and serves breakfast and lunch, ensuring students have the fuel they need to learn every day. This includes organizing and maintaining the food service area, maintaining all food‑service logos, and interacting with families in a positive manner.

Responsibilities

• Greet visitors at the front desk and create a warm, welcoming environment.
• Answer phones and emails, take messages, check voicemails, send robocalls/robotexts, maintain school apps (e.g., ParentSquare), and respond to questions and concerns from families and students.
• Sign guests in and out, verify identification, and monitor campus access.
• Draft family‑facing communications and communicate effectively with students, families, and colleagues.
• Participate in department, faculty, and other team meetings; implement and enhance school systems and culture.
• Manage daily breakfast and lunch service, including administering National School Breakfast and Lunch programs, supervising deliveries, operating point‑of‑sale, ensuring meal compliance, and completing required paperwork.
• Manage student snacks for after‑school or enrichment programming.
• Maintain a welcoming, professional, clean, and organized front‑desk area.
• Receive, distribute, and prepare mail and shipments.
• Collect and maintain student, personnel, and school information (forms, immunization documents, databases, contact updates, records).
• Maintain school supply systems, storage areas, and assist with inventory control.
• Ensure office equipment (copier, fax, postage meter) is operational.
• Coordinate communications with service providers and vendors.
• Distribute student and faculty technology (laptops, headphones, chargers).
• Support on‑site components of school financial systems (purchase orders, payroll records, grant reports, financial forms).
• Collect payments for meals and other charges and provide receipts.
• Assist with student recruitment and enrollment (process applications, support recruitment events).
• Perform filing and data‑entry tasks.
• Assist school leaders with additional duties as needed.
• Process late arrivals, early dismissals, and follow up with families of absent students.
• Maintain daily attendance reports, verify teacher attendance, and prepare weekly attendance reports.
• Support the Dean of Operations with state attendance reporting and compliance.
• Help plan and manage logistics for school events and activities (photocopies, set‑up, phone confirmations, etc.).
• Occasionally supervise hallways, arrival/departure transitions, and chaperone field trips.
• Support facilities maintenance by collecting feedback, completing walkthroughs, and submitting repair tickets.
• Plan, organize, and facilitate parent organization meetings at least once per month.
• Assist the Dean of Culture and Instruction with fundraising platforms and donor solicitation.
• Run school social media platforms with support from the Executive Director.

Requirements

• Bachelor’s degree preferred.
• Prior school and/or office experience strongly preferred.
• Ability to obtain a California Food Handler certificate within 30 days of hire.
• Fluency in English; Spanish fluency preferred.
• Proficiency with Google platforms (Drive, Sheets, Docs, Slides).
• Clear health and background check.

Qualifications & Key Qualities

• Commitment to Summit’s values and belief in rigorous, equitable education.
• Service‑oriented mindset with a focus on positive experiences for students, families, and staff.
• Strong collaboration skills and enthusiasm for teamwork.
• Positive, resilient attitude in the face of challenges.
• Outstanding organizational skills and attention to detail.
• Empathy and cultural competence.
• Willingness to have hard conversations.
• Comfort with innovative, ambiguous, and dynamic work environments.
• Growth mindset and openness to continuous improvement and feedback.

Benefits

• Retirement plan.
• Paid time off for federal holidays, organization‑wide closures, and school‑site closures.
• Personal leave bank of 2 days (16 hours) per year.
• Multiple health, dental, and vision plans at 25 % employee cost (employer covers 75 %).
• Employee life and disability insurance.

Pay

The salary for this position starts at $23.68 per hour and goes up to $29.77 per hour, commensurate with experience and qualifications.