Office Manager (Revenue)

About the Role

The role oversees the daily operations of the Department of Finance’s Office of Revenue. This position provides primary administrative support to Revenue Directors and reports directly to the Revenue Chief. It involves participating in departmental initiatives, special projects, and process improvement efforts while managing purchasing, equipment maintenance, and AIM/DEAM requests. The position is non-supervisory and requires a high level of independence and collaboration.

Responsibilities

• General Office Management:
  • Oversee daily paperwork and office operations.
  • Perform complex clerical tasks and prepare detailed reports.
  • Manage office operations, policies, and procedures to ensure efficiency.
  • Schedule routine maintenance of office equipment and resolve equipment issues.
  • Coordinate and ensure timely payment of invoices.
• Administrative Support:
  • Prepare and generate correspondence, reports, memoranda, and forms.
  • Assemble background materials, prepare agendas, and document meeting action items.
  • Maintain administrative filing systems, including confidential records.
  • Coordinate and schedule meetings and appointments for leadership as needed.
  • Assist with travel arrangements and supply inventory for the office.
• Customer Service & Collaboration:
  • Establish and maintain effective working relationships with employees, officials, and the public.
  • Respond to open records requests and public inquiries, directing them as necessary.
  • Collaborate on inter-departmental teams and contribute to process improvement initiatives.
  • Participate in event planning and departmental functions.
• Technical & Analytical Work:
  • Create graphs and charts to communicate statistical data effectively.
  • Monitor assigned projects and track progress to completion.
  • Manage designated Oracle responsibilities, ensuring timely and accurate data input.
  • Troubleshoot and resolve process inefficiencies with analytical skills.
• May perform other duties as assigned.

Requirements

• Education and Experience:
  • Bachelor’s Degree in Business, Public Administration, or a related field.
  • 3-5 years of progressive experience in secretarial, clerical, or administrative roles.
• Preferred Requirements:
  • Licensures and certifications (preferred but not required).

Skills

• Knowledge of Microsoft Office, especially Excel.
• Ability to compose, edit, and proofread various forms of correspondence.
• Ability to work independently while meeting deadlines.
• Skilled in prioritizing tasks and managing competing demands.
• Detail-oriented with excellent organization skills.
• Proven ability to multi-task and manage time effectively in a fast-paced environment.
• Adept at delivering customer satisfaction and maintaining high-quality work standards.
• Proactive, adaptive, and results-driven.
• Analytical and resourceful in troubleshooting and improving processes.

Work Environment

• In-office.
• Lifting Requirements:
  • Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body.
  • Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects.

Pay

Salary Range: $21.33–$26.44 per hour.