Office Manager (Plano, TX)

JOB SUMMARY

ABCorp is actively seeking candidates for an Office Manager position, supporting our Client Services and Tech team. You'll be supporting both external and internal clients with a mix of customer service and administrative responsibilities. We are looking for individuals with a positive attitude, strong communication skills with outstanding phone etiquette, attention to detail, and proven ability to multitask. This is a full-time position with benefits and an exciting opportunity to work with a great team in an intimate professional environment.

DUTIES/RESPONSIBILITIES

• Manage client orders from purchase order receipt to delivery and invoicing, which includes data entry into ABCorp’s ERP system as well as managing the milestones and delivery schedules of the orders
• Maintain office supplies and manage office supply orders
• Manage maintenance vendors to keep the office clean and safe and ensure its appliances are in good working order
• Handle shipping requests and coordinate with ABCorp's technology department to ensure all parts are received and accounted for
• Cooky with Parts inventory in conjunction with manufacturing to ensure accurate totals
• Serve as liaison with manufacturing for all order-related matters
• Coordinate order treatment with appropriate departments

REQUIRED SKILLS/ABILITIES

• Highest effective service skills including professional demeanor and outstanding phone etiquette
• Strong communication skills including the ability to craft professional emails and client-related documents
• Experience with ERP systems preferred
• Ability to quickly grasp computer software
• Must be proficient in the use of Microsoft Office
• Must be able to work well in time-sensitive situations where customer satisfaction is the goal
• Must be able to multitask in a fast-paced environment
• Must demonstrate problem-solving skills
• Must be customer service oriented
• Must be team-oriented
• Must be able to work autonomously
• Must demonstrate excellent organizational skills

EDUCATION AND EXPERIENCE

• At least 2 years of customer service, and/or administrative support experience

Please note the following criteria will apply to this position: This is a full on-site position, Monday-Friday 8am-5pm Due to the secure environment of this role, upon acceptance of the offer, candidates will need to pass a background check, including credit, and drug screen.