Office Manager

What We Seek In a Dental Office Business Manager

• Leadership Skills: Ability to lead and manage dental teams effectively.
• Analytical Abilities: Strong skills in analyzing operational, performance, and financial metrics in a dental setting.
• Passion for Helping: A genuine desire to assist patients and staff.
• Personable Nature: Outgoing, cheerful, and approachable demeanor.
• Communication Skills: Excellent verbal and written communication abilities.
• Team Player: Commitment to being part of a high-quality dental team focused on patient satisfaction.
• Career Growth: Eagerness to learn, grow, and advance professionally in the dental industry.

Qualifications

• Computer Proficiency: Strong computer skills.
• Motivation: Desire for career advancement in the dental field.
• Professionalism: Interest in being part of a professional dental team.
• Analytical and People Skills: Strong analytical abilities and interpersonal skills.
• Leadership: Ability to lead and manage dental teams.
• Collaborative Spirit: Personable and cheerful demeanor.
• Communication: Strong interpersonal, oral, and written communication skills.
• Judgment: Ability to make sound decisions.
• Independence: Ability to work independently and manage multiple projects.
• Educational Background: Bachelor’s Degree required.
• Dental Experience: Preferred but not required.

Responsibilities

• Team Management: Coach, mentor, and oversee front and back-office dental staff to ensure excellent patient experiences and compliance.
• Collaboration: Work with Regional Management, Call Center, Marketing, HR, Recruiting, and other departments to analyze performance and ensure optimal staffing and patient flow.
• Scheduling: Manage staff, patient, and doctor schedules.
• Hiring and Training: Interview, hire, and train dental staff.
• Compliance: Oversee compliance with OSHA, HIPAA, Code of Safe Practices, and HR policies.
• Leadership: Collaborate with dentists, hygienists, and support staff to promote clinical and administrative excellence.

Support Provided

• Modern Offices: Beautiful, state-of-the-art dental facilities with modern systems and equipment.
• Back-office Support: Full support from Specialty Managers, Assistants, Floor Supervisors, RDAs, DAs, X-Ray Techs, and Sterilization Clerks.
• Quality Supplies: Reliable, high-quality dental supplies from reputable companies.
• Compliance: Regulatory and facility compliance.
• Patient Flow: Steady flow of dental patients from all payor types.

About Us

For over 30 years, West Coast Dental has been committed to providing high-quality general and specialty dental and orthodontic care, ensuring a great patient experience. With over 48 offices in greater Los Angeles, Orange County, the Inland Empire, and Northern San Diego, we offer comprehensive dental care to a diverse patient base, including private, PPO, Medi-Cal, and HMO patients. We are expanding and expect significant growth and opportunities for our employees and partners.

Benefits

• Paid Time Off
• Sick Pay
• Holiday Pay
• Medical Coverage
• Supplemental Vision Coverage
• Comprehensive Dental Benefits for Employees and Dependents
• Voluntary Supplemental Insurance (Life, Disability, Critical Illness, Accident)
• 401k Plan Participation