Office Manager - Ohio City

About the role

The Office Manager serves as a key administrative and operational support to the Corps Officer(s), ensuring efficient functioning of the Cleveland Ohio City Corps.

Responsibilities

• Administer payroll data for all staff under the supervision of the Corps Officer.
• Maintain and process HR forms, records, and documents under the supervision of the Corps Officer.
• Aid with routine financial processes such as counting, deposits, and reports.
• Conduct performance evaluations for all immediate reports.
• Support onboarding, training, and of new staff and volunteers.
• Maintain personnel schedules including staff PTO, training, celebrations, and events.
• Coordinate with all entities providing non-paid workers and volunteers.
• Coordinate retail rescue program.
• Provide oversight and coordinate with all entities providing non-paid workers and volunteers.
• Assist with pantry intake, restocking of pantry items, packing of bags, etc.
• Assist with regular program activities as needed.
• Aid in the creation and translation of program promotional materials.
• Support Corps Officers with participation in community collaboration efforts as needed.
• Provide back up to family service workers, receptionist, and/or custodian when they are out.
• Recruit and register children for Camp NEOSA, overseeing the completion/processing of all documents.
• Maintain contact with parent/guardians throughout registration for Camp NEOSA.
• Accompany children to and from overnight camp sessions (CAMP NEOSA).
• Assist with opening/closing the building.
• Oversee operations during officer absence.
• Serve as backup driver.
• Support Red Kettle operations through the hiring, scheduling, and processing of all red kettle workers.
• Participate in staff meetings.
• Communicate relevant matters to officers.
• Support total corps ministry.
• Perform other duties as assigned.

Requirements

• High school diploma or GED required; bachelor’s preferred.
• Experience in management, administration, or customer service preferred.

Qualifications

• Strong organization, detail orientation, and problem-solving skills.
• Proficiency with Microsoft Office Suite.
• Excellent communication skills.
• Fluent in English and Spanish.
• Ability to work independently.
• Maintain confidentiality.
• Safe Serve Certification and CPR/First Aid preferred.
• Valid driver's license.

Skills

• Organizational skills.
• Customer service skills.
• Microsoft Office Suite proficiency.
• Communication skills.
• Spanish fluency.
• Safe Serve Certification and CPR/First Aid.
• Driver's license.

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.