Office Manager

About the Role

Pritchard Companies is seeking a highly organized and detail-oriented Office Manager to support the daily administrative and financial operations of our dealership locations in Britt and Garner, Iowa. This role is responsible for managing accounting processes, accounts payable and receivable activities, payroll support, title work assistance, office administration, and customer service functions. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and takes pride in maintaining accurate records while supporting the overall success of both locations. This position will split time between our Britt and Garner dealership locations and requires the ability to travel between locations as needed.

Why Join Pritchard Companies?

• Be part of a 100+ year legacy
• People-first culture
• Stable and growing organization
• Opportunity to make an impact across multiple departments
• Collaborative and supportive team environment
• Professional growth and development opportunities

What You'll Do

Accounting & Financial Administration

• Reconcile repair order (RO) cash, petty cash, company credit cards, and parts statements
• Enter accounts payable invoices, fuel tickets, purchase orders, and journal entries
• Manage accounts payable activities, including vendors, drivers, flooring accounts, and bank deposits
• Create, process, and reconcile invoices and accounts receivable payments
• Process franchise interest payments and other required debt obligations
• Maintain accurate financial records and supporting documentation
• Process and maintain W-9 and 1099 documentation

Administrative Support

• Assist with payroll administration and related reporting
• Support title processing and documentation activities
• Process customer credit applications
• Order and maintain office supplies and administrative materials
• File and maintain dealership records and documentation
• Perform post office and bank runs as needed

Customer Service & Communication

• Answer, screen, and direct incoming calls professionally
• Respond to customer inquiries and assist with resolving issues
• Support employees, customers, vendors, and management with administrative needs
• Maintain a professional and welcoming office environment

Operational Support

• Assist with special projects and administrative initiatives
• Support management with reporting and operational tasks
• Ensure administrative processes are completed accurately and efficiently
• Maintain confidentiality while handling sensitive financial and employee information

Required Qualifications

• Strong organizational and problem-solving skills
• Excellent customer service and communication abilities
• Ability to manage multiple priorities and deadlines
• Experience with Microsoft Office Suite
• Basic accounting and bookkeeping knowledge
• Accounts payable and accounts receivable experience
• Strong attention to detail and accuracy
• Ability to maintain confidentiality and handle sensitive information professionally
• Valid driver's license with an acceptable driving record
• Ability to travel regularly between Britt and Garner dealership locations

Preferred Qualifications

• Previous dealership, office management, or accounting experience
• Experience with dealership management systems
• Payroll or title processing experience
• Associate's degree in Business, Accounting, or a related field

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off (PTO)
• Paid Holidays
• Employee Assistance Program (EAP)