Office Manager II or Senior Office Manager

As a leader in advancing New York’s energy transition, the New York State Energy Research and Development Authority (NYSERDA) is a credible, objective and trusted partner in energy planning and in deploying new innovative technologies to build an affordable, abundant, reliable, and clean energy system. NYSERDA works with stakeholders statewide, including residents, business owners, developers, community leaders, local government officials, universities, utilities, investors, entrepreneurs, and more, to develop, invest, and foster conditions that: Attract the private sector capital investment needed to expand New York’s clean energy economy.Advance solutions for using clean energy at a large-scale in New York.Enable New York’s communities and residents to benefit equitably in the clean energy transition. Job Overview The Office Manager II or Senior Office Manager provides executive, administrative, and operational support to the Director of People Governance and Leadership Development team. This role is ideal for someone who is highly organized, proactive, and comfortable managing a wide variety of priorities in a Human Resources environment. The successful candidate will have strong follow-through, sound judgement, the ability to anticipate needs, can keep work moving, and can handle sensitive employee information with discretion. This role requires full time presence working 5 days per week, in-office. This role reports to the Director, People Governance and Leadership Development. Primary Responsibilities Executive & Office Support Manage complex scheduling and calendars, including coordinating participants, resolving conflicts, and anticipating scheduling needsTrack commitments, deadlines, and follow-up items to ensure work continues to move forwardCoordinate travel, expenses, technology, and other administrative needsPrepare agendas, presentations, talking points, correspondence, and other meeting or leadership materialsOrganize and maintain team calendars, files, templates, schedules, and shared resourcesServe as a central point of coordination between the Director, People Governance & Leadership Development and internal partnersAnticipate needs, follow up on outstanding items, and appropriately flag issues requiring attention People Team Coordination Provide administrative support for People Team activities including employee relations, training, policy administration, and employee communicationsMaintain personnel and other confidential People records in accordance with established recordkeeping, retention, access, and confidentiality requirementsPrepare, organize, route, and appropriately file employee documentationCoordinate routine employee communications and follow up to ensure questions, requests, and required actions are brought through completionMaintain trackers, schedules, and documentation for recurring activities and requirementsBuild effective working relationships across the People Team, with Legal, IT, Facilities, Finance, and other partners Project & Communications Support Coordinate administrative aspects of projects and initiatives, including schedules, meetings, action items, deadlines, and status trackingFollow up with stakeholders on outstanding actions and proactively identify items that may delay completionGather and organize information for meetings, projects, presentations, and leadership discussionsDraft and format professional emails, presentations, talking points, agendas, and other business materialsTurn notes, background information, or general dissection into clear, organized first draftsProvide additional administrative and project support across People Governance & Leadership Development as neededPerform all job responsibilities with respect, fairness, consistency, and inclusion. Minimum Qualifications Education And Experience Required for Office Manager II (Salary: $70,139-$101,118): High School Diploma plus 6 years of relevant experience in executive administration, office management, Human Resources administration, project coordination, or a related area, including supporting senior leadershipRequired for the Senior Office Manager ($73,902-$101,118): High School Diploma plus 7 years of relevant experience in executive administration, office management, Human Resources administration, project coordination, or a related area, including supporting senior leadershipExperience working with confidential or sensitive informationFoundational knowledge of Human Resources practices, employee confidentiality, and personnel recordkeeping requirements Skills Strong organizational, time management, and project coordination skills, with the ability to track multiple priorities and deadlines simultaneouslyStrong written and verbal communication skills, including the ability to draft professional correspondence, presentations, talking points, and meeting materialsProficiency with Microsoft Outlook, Teams, Word, Excel, and PowerPoint, with the ability to quickly learn new systems and toolsStrong interpersonal skills and ability to build productive working relationships across all levels of an organization Abilities Must be in-office 5 days each week with full time presence in office.Exercises sound judgment and discretion, particularly when navigating confidential or sensitive situationsUnderstands context and can determine the appropriate level of urgency, attention, and responseWorks independently while recognizing when input, alignment, or approval is neededBuilds trust and productive working relationships across different personalities, working styles, and levels of the organizationRemains adaptable and solutions-focused when priorities shift or direction is evolving Travel Requirements Minimal Travel, less than 10%. Preferred Qualifications For the Office Manager II: An Associate degree with 5 years of relevant experience providing executive or office management support within a Human Resources or People function and supporting HR processes including 1 year in a supervisory roleFor the Sr. Office Manager: An Associate degree with 6 years of relevant experience providing executive or office management support within a Human Resources or People function and supporting HR processes including 2 years in a supervisory roleExperience coordinating projects involving multiple stakeholders and deadlinesExperience with ADP, document management, project management, or related business systems Please submit your resume. Cover letters are welcome, but not required. To receive full consideration, please apply by the priority date of 10/22/2026. Please note that during the application process, you may be prompted to opt-in to Artificial Intelligence (“AI”) scoring. This is an automatic request in the ADP system but is not a feature that isused by NYSERDA in its recruiting and hiring process. Your response will have no impact on your application to NYSERDA. For further information on our hiring policies, employment opportunities for people with disabilities and EEO please click on this link and scroll down to the Policies section. [INDASF]