Office Manager - Home Services / Construction

Location: Alexandria, VA (In-Person) | Job Type: Full-Time

About the role

DMV Foundation Solutions is looking for an experienced Office Manager to help keep our day-to-day operations organized and moving smoothly. This is a hands-on role for someone who is comfortable juggling multiple priorities, solving problems as they come up, and making sure important tasks don't fall through the cracks. You'll be a key part of keeping our office, customers, scheduling, invoicing, and internal communication running efficiently.

Responsibilities

• Manage Desk Operations: Oversee day-to-day office logistics, track outstanding tasks, and keep operations organized.
• Drive Customer Satisfaction: Serve as the friendly, articulate voice of our company when answering phone calls, handling inquiries, and scheduling customer appointments.
• Sync Sales & Production: Partner closely with sales reps and field technicians to coordinate project timelines, scheduling, and job site updates.
• Invoicing & Accounts Receivable: Ensure completed jobs are billed accurately and promptly, following up on outstanding balances to maintain smooth cash flow.
• Problem-Solving & Triage: Help troubleshoot everyday operational challenges and unexpected adjustments typical of a busy home service business.
• Support Company Leadership: Assist ownership and management with high-level administrative tasks and process improvements as we grow.

Requirements

• Industry Experience: Prior administrative or office management experience in home services, construction, trades, or a similar field service industry.
• Strong Ownership Mindset: You take pride in staying organized, tracking loose ends, and solving problems proactively rather than waiting to be instructed.
• Excellent Communicator: You possess strong phone skills and feel comfortable talking with clients, field personnel, sales representatives, and company management.
• Reliable & Detail-Oriented: Exceptional follow-through skills to ensure calls, tasks, and administrative priorities are cleared before the end of the day.
• Location & Commute: Reliable transportation and the ability to commute consistently to our office in Alexandria, VA.

Benefits

• Complete healthcare coverage (Health and Dental)
• 401(k) with company matching
• Paid time off (PTO)

Pay

$70,000 - $120,000 per year (commensurate with experience)

Schedule

Monday to Friday