Office Manager- Gibsonia

About the role

The Office Manager at Healthquest in Gibsonia, PA is responsible for managing the timely and organized operation of the general services of the Center. Duties include anticipating scheduling issues, coordinating laser templates, reviewing patient schedules, maintaining patient-centric culture, and assisting the director of the center.

Responsibilities

• Anticipate scheduling issues when staff are not scheduled.
• Cook up and staff laser templates, ensuring patients are properly scheduled.
• Review patient schedules regularly to troubleshoot overbooked clinics and staffing issues.
• Develop and maintain a patient-centric culture centered around patient arrival and follow-up activities.
• Maintain correspondence with the Practice Manager regarding personnel, human resources, supplies, and patient issues.
• Order all supplies and services as needed for the practice.
• Stay aware of and apply relevant administrative, UPP, and departmental policies and procedures for patient, staff, and department protection.
• Maintain practice-specific benchmarks such as point of service and scheduling, including template management for timely patient access.
• Ensure the clinical environment is patient-friendly, appropriate for staff and physicians to work and be productive by collaborating with staff and physicians to address issues and solve problems.
• Coordinate and maintain maintenance on all equipment used by the clinical staff of the department.

Qualifications

• Bachelor’s Degree in Health Care or Business + 1 year healthcare or management experience OR
• Associate’s Degree in Health Care or Business + 2 years of healthcare experience or 1 year of management experience OR
• High School Diploma + 3 years healthcare experience or 1 year of management experience

Licensure, Certifications, and Clearances

• Act 34

Benefits

We offer a comprehensive benefits package that includes:

• Earn over 5 weeks of paid time off every year
• Affordable medical, dental & vision coverage
• Student loan assistance and tuition reimbursement options
• Earn up to 8% of your eligible pay in retirement contributions from UPMC
• Employer-paid life insurance
• Paid parental leave
• Family planning resources
• Tuition assistance for dependents
• Comprehensive health care for dependents
• Emergency child and elder care options
• Flexible work arrangements

Support for You – and Your Family

• Paid parental leave
• Family planning resources
• Tuition assistance for dependents
• Comprehensive health care for dependents
• Emergency child and elder care options
• Flexible work arrangements

A Culture That Cares

• Employee resource groups
• Awards for champions of dignity & respect
• Center for Workplace Culture and Engagement
• Programs for veteran engagement

To Apply

To apply for this position, please submit your resume and cover letter detailing your qualifications and interest in the role. Applications can be submitted through our online portal.