Business Office Manager
Three Oaks Hospice · El Paso, TX · Yesterday
AdministrativeFull-time
Essential Duties
- Enters patient billing data into the Electronic Medical Record (EMR) system and transmits the information to the Support Center in accordance with the Billing Process and/or as directed daily.
- Enters patient billing data into the required state and federal systems for billing, completes the pre-bill audit as directed.
- Assists and trains employees in applications including PayCom, HealthCare Consult Link, QLIC, and HCHB reporting.
- Provides backup support to the Team Coordinator and Intake Coordinator.
- Provides local office manager duties including interface with landlord, phone and IT hardware/software trouble shooting, on-call answering service trouble shooting, any other duties required to maintain a professional work environment.
- Codifies invoices, obtains appropriate approval, and timely scans to the Support Center.
- Reviews patient medical records for accuracy of information related to the Billing Process.
- Assists in answering incoming phone calls.
- Reports and submits HIS and CAHPS data to appropriate programs.
- Audits employee files for compliance reporting and verifies licenses and OIG checks monthly.
- Attends IDG meeting and in-services as required.
- Inputs and maintains Agency personnel information on file for all employees daily.
- Adheres to patient confidentiality daily.
- Performs other duties as required.
Qualifications
- High school diploma or equivalent; Bachelor’s degree is preferred
- Minimum of 4 years medical office or medical business experience; Hospice office experience is preferred
- Experience in human resource is preferred
- Highly detail-oriented and motivated to meet deadlines
- Must possess a high level of technical and problem-solving skills to complement a strong leadership and management skill set
- Commitment to high standards, integrity and ethics
- MS Office Proficiency, advanced MS Excel and PowerPoint skills
- Ability to motivate and empower team members
- Excellent written and verbal communication skills
- Must work with a high sense of urgency