Office Manager for Golf Course Maintenance

About the role

The Office Manager supports the daily administrative operations of the club, ensuring the office functions efficiently and effectively. This role supervises the Administrative Assistant, manages office supplies, coordinates office activities, oversees payroll processing, accounts payable and receivable, and assists with budget tracking and financial reporting. The Office Manager also ensures compliance with company policies, maintains accurate records, and handles member inquiries and communications.

Responsibilities

• Perform daily accounting duties, including revenue reconciliation, cash deposit activities, and member billing.
• Handle vendor reconciliations and oversee the member billing dispute process.
• Review membership applications for completeness and compliance with program/legal requirements.
• Support payroll compliance, including commission calculations, employee file updates, and status changes.
• Assist with monthly accounts payable closing accruals and provide support for weekly and monthly compliance reporting.
• Support department heads with employee onboarding, I‑9 processing, and maintaining accurate employee records.
• Assist with general payroll and benefits‑related inquiries.
• Gain proficiency in all general accounting functions through cross‑training within the Accounting department.
• Report any operational issues or discrepancies to supervisors promptly to ensure smooth department functioning and compliance.
• Assist others as needed and take on additional tasks assigned by management.
• Follow all company, club, and department policies, procedures, and instructions.
• Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
• Take initiative in personal and professional growth and maintain any required certifications relevant to the role.
• Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
• Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success.

Requirements

• High school diploma or equivalent.
• Minimum of 2 years of accounting experience or equivalent.
• Prior supervisory experience preferred.
• Proficient in computer use with strong knowledge of spreadsheet software.
• Strong communication and supervisory skills.
• Proven ability to handle highly confidential information with discretion.

Physical requirements

• Must be able to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
• Able to lift, carry, push and pull up to 10 lb occasionally.
• Effective communication skills, including talking and hearing, with sufficient visual acuity.

Primary tools/equipment

• Computer
• Keyboard
• Telephone
• Copier
• General office supplies

Schedule

Attendance requirements follow the weekly schedule. Additional hours are required to meet deadlines, including weekends and/or holidays.

Benefits

• Medical, dental, and vision coverage
• Life insurance
• Short‑term and long‑term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs (including statutory time off for part‑time team members)