Office Manager Dental

Responsibilities

• Perform administrative responsibilities including employee training manuals, employee performance reviews, dental treatment plans, patient informed consent, insurance eligibility, prior authorizations, etc.
• Cookordinate staff activities to ensure maximum efficiency.
• Audit staff to ensure team members are completing assigned tasks and completing assigned checklists.
• Command respect.
• New hire orientation and paperwork - all onboarding
• Meet with staff to review, write up or train in proper office protocols.
• Meet with disgruntled patients who have questions or concerned about their experience.
• Perform morning huddle (team meeting) on time every morning before patients arrive.
• Oversee adherence to office policies and procedures.
• Develop and help Implement accountability system for staff and doctors.
• Maximize office productivity by making sure administrative staff is scheduling patients and answering phones.
• Audit dental assistants to make sure office equipment is being used and maintained with proper OSHA guidelines.
• Cookordinate schedules, appointments, and bookings.
• Maintain office supplies inventory.
• Meet and greet patients and staff with hospitality so that both staff and patients have a great experience at the office.

Qualifications

• Excellent planning and organizational skills with strong attention to detail.
• Ability to use organizational tools such as google calendar, Open Dental, Word and excel.
• Must have the ability to multitask and prioritize.
• Must have take charge attitude.
• Ability to prioritize multiple projects and adjust workload accordingly; time management critical.
• Ability to delegate authority and responsibility while also checking that it is getting done.
• Ability to maintain a high level of confidentiality.
• Ability to act and operate independently to accomplish objectives and the ability to work within a team.
• Exceptional problem-solving, analysis, and assessment with the ability to make good business decisions.
• Excellent communication and interpersonal skills with the ability to foster effective working relationships.
• Highest level of integrity.