Office Manager
United Flow Technologies (UFT) · Northville, MI · 2 days ago
On-siteAdministrativeFull-time
About the role
Peterson and Matz Inc., a UFT company, is a manufacturers' rep firm specializing in municipal and industrial water and wastewater treatment. Founded in 1969, the company has focused on providing exceptional customer service, representing top-quality companies providing process-oriented equipment and technologies. We are hiring a detail-oriented Office Manager to join our team. This key role involves managing quotes, coordinating projects, office management, and ensuring timely product deliveries.
Responsibilities
- Process incoming requests and maintain accurate data within the company’s sales system
- Collaborate with sales team to prepare precise and competitive sales quotes
- Issue vendor purchase orders and maintain detailed records of correspondence
- Oversee project deliverables, ensuring timely and successful execution
- Support logistics management, service requests, and customer/vendor relations
- Maintain and update project status reports, providing key information to the sales team and customers
- Assist customers with preliminary equipment applications and selections
- Plan and coordinate water industry conferences, trade shows, and customer events by managing registrations, booth logistics, marketing materials, promotional items, and event set up to ensure a professional company presence
- Oversee the day-to-day operations of the office to ensure efficiency and organization
- Provide administrative support to sales personnel, leadership, and department managers
- Prepare reports, presentations, correspondence, and other business documents
- Serve as the primary point of contact for office inquiries
Requirements
- Background in order entry, office management, and purchase order management
- Experience within the construction, industrial equipment, or water/wastewater industries a plus
- Experience working with vendors and internal sales teams to coordinate project details and timelines
- Familiarity with project documentation and submittal preparation for customer and vendor review
- Proven ability to manage multiple projects simultaneously, including tracking status, updating schedules, and meeting deadlines
- Exposure to billing and invoicing processes within project-based environments
- Experience using MS Office
- Ability to provide excellent customer service