Office Manager

The Eye Doctors in Olathe, KS is seeking a full-time Office Manager. Our offices are open Monday-Friday 8am-6pm and Saturday 8am-1pm; exact hours vary by day and location. You will not work all of these hours, but must be available to work any shift within them and may occasionally need to work earlier or later as needed.

About the role

An Office Manager will achieve a world-class Total Patient Experience that maximizes retail sales while supporting patients' medical needs. You will be responsible for the overall sales and profitability of an office location, managing all operations including team support, merchandising, inventory, training, and safety. A Licensed Office Manager will possess a State Optician's License where required by the company.

Responsibilities

• Direct and execute the overall sales and profitability of an individual office location through effective execution of Total Patient Experience (TPE).
• Develop and maintain a good working relationship with the doctor(s) associated with the office location and serve as liaison between the doctor and office team.
• Human Resource Management: Recruitment, selection, training, coaching, and development of team members, including coaching on KPI scorecard results.
• Conduct performance reviews and compensation evaluations for the office team.
• Exercise judgment and utilize tools to achieve revenue and EBITDA growth.
• Motivate team members by remaining positive and communicating changes or news in a supportive and constructive way.
• Maintain facility to corporate standards, including building, equipment, parking lot, and grounds, as well as safety rules, HIPAA & OSHA requirements, hazardous material handling, and waste disposal.
• Monitor and enforce Company cash handling policies and procedures, including petty cash, and submit required financial documents accurately and on schedule.
• Execute day-to-day operations of the office by ensuring team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training are completed.

Requirements

• Management experience required.
• Eyecare/optical experience is preferred.
• Favorable result on background check as required by state.
• Must be able to provide proof of identity and right to work in the United States.
• High school diploma or GED required.
• Proficient in Microsoft Excel, Word, PowerPoint, and Outlook.

Qualifications

• ABO, NCLE, and/or LDO credentials preferred but not required.

Physical Requirements

• Frequent walking (75%), sitting (50%), and standing (50%).
• Regular bending, stooping, and reaching (25–50%).
• Ability to lift, carry, push, and pull items up to 25 lbs.
• Strong fine motor skills and full use of hands for constant grasping, writing/typing, and use of technology.
• Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—required 100% of the time.
• Occasional driving or climbing may be necessary.

Benefits

• Full benefits package: Medical, Vision, Dental, and Life Insurance.
• 401k with employer matching.
• Paid Time Off and Paid Holidays.
• Competitive base pay plus bonus.
• Paid maternity leave.

Schedule

Full-time. Work is primarily performed in a standard office or clinical setting, though travel to other locations may occasionally be required.