Office Manager

About the role

The US Oncology Network is looking for an Office Manager to join our team at Texas Oncology. This position will primarily support the El Paso Grandview location with occasional travel between the El Paso Gateway and Joe Battle offices. As part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country with approximately 530 providers in 280+ sites across Texas. Our mission is to use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help patients achieve “More breakthroughs. More victories.”® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer annually. The US Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America, supported by McKesson Corporation.

Schedule

Typical work week is Monday through Friday, 8:00 am–5:00 pm, with no weekends or major holidays.

Responsibilities

• Oversees the daily activities of the business office including patient billing, collections, reimbursement and computer operations.
• Oversees daily activities of the front office including scheduling, reception and insurance authorization/verification.
• Implements reimbursement policies and procedures and assists with policy development as appropriate.
• Ensures all business office activities are conducted to maximize reimbursement and efficiency in accordance with all federal, state and local laws and regulations.
• Directs the preparation of monthly reimbursement and financial reports for the business office.
• Coordinates office procedures between the front office, business office and clinic to ensure smooth information flow and communication.
• Implements systems (both manual and computerized) to support office activities based upon business need.
• Ensures adherence to company Human Resources policy. Recruits, hires and trains all business, front office and support staff.
• Recommends merit increases, promotions and disciplinary actions.
• Provides assistance and coverage for business and front office functions as needed.
• Oversees daily administrative and office management activities including procurement and storage of office supplies, facilities management, office machines and equipment maintenance.
• Works with vendors and suppliers as needed.
• Maintains storage of all medical records and office files.
• Plans and allocates office space and resources.
• Ensures compliance to company structure, mission statement and policies and procedures, as well as all applicable federal, state and local laws and regulations directing the oversight of medical office procedures.
• Directly supervises all non-clinical office staff including business office, front office and administrative support personnel.

Qualifications

• High school diploma or equivalent.
• Bachelor’s degree preferred.
• Minimum seven years of medical office management experience.

Physical Demands

Requires full range of body motion including manual and finger dexterity and eye-hand coordination. Requires standing/sitting for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Work is performed in an office environment. Involves frequent interaction with staff, patients and the public. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.