Office Manager

About the role

Tampa Family Health Centers (TFHC) is a Federally Qualified Health Center (FQHC) committed to providing quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. As a mission-driven organization, TFHC values innovation, compassion, and positive change. The Office Manager position plays a critical role in supporting patient care, staff success, and operational excellence.

Essential Responsibilities

• Manage daily operations of the health center and oversee provider schedules
• Provide direct supervision to administrative staff, including scheduling, PTO approval, payroll accuracy, onboarding, and ongoing training
• Ensure compliance with TFHC policies, HRSA, state, federal, and accreditation requirements
• Oversee front office registration, check-in/check-out, and patient flow
• Address employee performance management and personnel processes
• Serve as a liaison between administrative staff, nursing, and medical records
• Maintain a clean, safe, and professional clinic environment
• Support quality improvement initiatives and chart audits as needed
• Promote TFHC’s Mission, Vision, and Values and foster a collaborative team culture

Qualifications

• Bachelor’s degree in Business or related field required
• Minimum of 5 years of office management experience
• Minimum of 1 year of supervisory experience

Skills & Abilities

• Ability to navigate and document in an Electronic Health Record (EHR)
• Proficiency with Microsoft Word, Outlook, Excel, and PowerPoint
• Strong written and verbal communication skills
• Ability to analyze and resolve billing, claims, and operational issues
• Strong understanding of healthcare operations, compliance, and regulations

Benefits & Rewards

• Comprehensive benefits package including Medical, Dental, and Vision Insurance
• Life and Disability Insurance
• Generous PTO and 7 paid company holidays
• 401(k) program with employer contribution after one year
• Employee discount program for tickets, travel, and entertainment

Why Join TFHC?

As an Office Manager at TFHC, you’ll play a key leadership role in ensuring operational excellence while supporting a mission that makes a meaningful difference in the community. Join Us