Office Manager

About the role

Strategic Risk Solutions Inc. (SRS), the world’s largest independent insurance company manager, is seeking a highly organized and proactive Office Manager to join the Captive Management Team. This role oversees day-to-day office operations to ensure an efficient, professional, and welcoming work environment, serving as a key point of contact for employees, clients, vendors, and building management while supporting administrative, operational, and financial processes. The ideal candidate is detail-oriented, resourceful, and capable of managing multiple priorities in a fast-paced environment. This is a full-time onsite position in Murfreesboro, TN.

Responsibilities

Office Operations & Administration

• Manage daily office operations to ensure the office functions smoothly and efficiently
• Develop and improve office processes, workflows, and administrative procedures
• Coordinate office supplies, equipment, and vendor relationships
• Serve as the primary point of contact for employees, visitors, and service providers
• Maintain office records, policies, and operational documentation

Facilities & Vendor Management

• Act as the primary liaison with the landlord and building management
• Coordinate maintenance requests, office repairs, security access, parking arrangements, and building-related services
• Manage relationships with office vendors, service providers, and contractors
• Ensure office facilities remain safe, organized, and professional

Financial & Client Support

• Receive and process client collateral payments made by check or cash
• Maintain accurate records of payments and ensure proper handling, security, and documentation of funds
• Coordinate with internal accounting and finance teams regarding deposits and reconciliation activities
• Support administrative functions related to client accounts and office transactions

Employee & Business Support

• Facilitate office workflows and operational processes that support business objectives
• Assist with employee onboarding, workspace setup, and office orientation
• Coordinate meetings, office events, and hospitality arrangements
• Support leadership with special projects and administrative initiatives as needed

Qualifications

Required

• 3+ years of experience in office management, operations, administration, or a related role
• Strong organizational and multitasking skills with exceptional attention to detail
• Experience working with vendors, facilities management, and office operations
• Ability to handle confidential and sensitive information with discretion
• Excellent communication and interpersonal skills
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams

Preferred

• Experience handling cash and check transactions in a professional business environment
• Experience supporting financial, accounting, or administrative processes
• Experience working in professional services, insurance, financial services, or a client-focused environment

We recognize that talented professionals bring a variety of experiences and perspectives. If you are excited about this opportunity but do not meet every qualification listed, we encourage you to apply. We value curiosity, learning agility, collaboration, and a commitment to professional growth.

Pay

Competitive salary with bonus plan.

Benefits

• Generous benefits package
• Opportunities for rewarding growth and advancement
• Environment of genuine equity and inclusion
• Dynamic, engaging pace with meaningful responsibilities and skill development

Schedule

Full-time, onsite in Murfreesboro, TN.

About SRS

SRS is the world’s largest independent insurance company manager. With over 25 years of experience, SRS provides management and consulting services to a wide range of insurance company entities, from single parent captives to complex commercial insurers and reinsurers. SRS has operations in the United States, Canada, Europe, Barbados, Bermuda, Cayman Islands, Latin America, and South Africa.