Office Manager

To support the teams working on our exciting projects, we are looking for an Office Manager in Boston, United States.

About the role

The Office Manager does it all—from managing the office and facility to greeting people, planning company events, and handling a variety of administrative support duties. This role creates a warm and welcoming environment for employees and visitors alike and handles changes and interruptions in a professional manner. The Office Manager works independently, thrives in a fast-paced environment, and demonstrates top-notch communication and interpersonal skills. Additionally, the Office Manager will provide administrative support, including calendar management, meeting coordination, and report preparation.

What makes us special

• Become part of a unique entrepreneurial team where you can think independently, use your initiative, and take ownership.
• Advance your career in a high-growth environment with a startup feel and strong exposure to leadership and business development.
• Work in a values-driven culture focused on collaboration, communication, and delivering impact.
• Invest in your future with 401(k) benefits and company matching.
• Prioritize your health and well-being with a competitive suite of health benefits.
• Enjoy balance and flexible working, empowered to do your best work whether in the office or from home.

Responsibilities

• Submit and follow up on maintenance requests and make recommendations for services, vendors, and other facility-related needs.
• Order, organize, and manage office supplies, including snacks, beverages, and groceries for the office and kitchen.
• Keep office common spaces clean and tidy and monitor general safety in the suite.
• Serve as an enthusiastic and friendly host to employees, candidates, visitors, and vendors; coordinate needs of visitors from other Simon-Kucher offices as needed.
• Order, set up, and clean up snacks and office-catered lunches.
• Ensure all office and kitchen machines are working and maintained; coordinate necessary cleaning and maintenance services.
• Maintain positive working relationships with suppliers, vendors, and property managers.
• Manage, organize, and track office-related purchases; approve incoming invoices for payment and submit receipts to Accounts Payable.
• Oversee all deliveries (inbound, outbound) and outgoing mail.
• Manage the monthly Boston office engagement budget, including office snacks, beverages, team activities, and events, ensuring thoughtful allocation of resources and adherence to budget.
• Maintain a welcoming environment for guests, offer water/coffee to visitors and candidates, and give tours of the office as needed.
• Proactively develop and execute creative events and initiatives that build community, strengthen office culture, and drive employee engagement.
• Plan and execute offsite special events, including booking hotels, restaurants, activities, and outings for large groups.
• Onboard and train new hires, ensuring an enjoyable experience.
• Coordinate office moves, new setups, and seating arrangements in partnership with internal teams; manage the office floor plan.
• Keep a constant pulse on office morale and maintain open communication with the Head of the Office.
• Own regular Boston office communications, keeping employees informed and engaged on office events, announcements, initiatives, and updates.
• Occasionally run miscellaneous errands in support of office activities or leadership requests.
• Maintain spreadsheets, prepare correspondence, answer telephones, and perform research as needed.
• Provide administrative support for one or multiple partners, including calendar management and meeting coordination.
• Interface with different departments (e.g., Legal for contract management and Accounts Payable for payment and budget management).
• Coordinate appointments and division meetings, ensuring adequate meeting facilities and technical resources are available.
• Manage the client contact database, compile customer profiles, and maintain the opportunity pipeline.
• Own and execute outbound marketing initiatives for target customers.
• Other duties as needed.

Requirements

• 3-5 years of experience in a similar administrative support role.
• Elevated proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and internal messaging systems like Zoom and Teams.
• Experience planning and booking events.
• Proficient in maintaining Outlook calendars, creating and submitting expense reports, and purchasing catering, office supplies, and corporate gifts.
• Outstanding verbal and written communication skills, with a high degree of diplomacy and professionalism.
• Self-starter who is reliable, organized, and able to work independently while prioritizing multiple projects.
• Sound judgment and problem-solving skills with excellent follow-through.
• Ability to meet expectations under pressure and offer seamless flexibility amidst interruptions and changes in tasks with short notice.
• A keen sense of effective customer and client service.
• Excellent attention to detail, accuracy, and organizational skills.
• Maintains an elevated level of trust and confidentiality.
• Friendly and positive attitude.

Schedule

Hybrid position with a minimum of 4-5 days a week in the office; office hours are 8:30 AM–5:30 PM ET.

Pay

The pay range for this position in Boston is $80,000–$90,000 per year. Compensation may vary depending on relevant experience, skills, geographic location, and business needs.

Benefits

• Comprehensive package of benefits including paid time off and 13 paid holidays per year.
• Medical, dental, and vision insurance.
• Basic life insurance.
• 401(k) with company matching for eligible employees.