Office Manager

About the role

Search Solution Group is seeking a highly organized, proactive, and personable Office Manager to take ownership of the day-to-day operations of our Charlotte headquarters. This person will be the central point of contact for the office and will play an important role in creating an organized, professional, welcoming, and productive environment for our employees, candidates, clients, and visitors. We're looking for someone who naturally takes ownership, notices when something needs attention, and handles it without waiting to be asked. The ideal candidate has a warm, outgoing personality, is comfortable speaking up when there is an issue, enjoys taking care of people, and takes pride in keeping an office running smoothly. This is a five-day-per-week, in-office position with no remote option. The Office Manager will be responsible for remaining in the office through the end of the business day and ensuring the office is properly managed through closing. The right Office Manager will quickly become someone the entire SSG team depends on. The office is organized, stocked and professional; maintenance issues are handled without leadership needing to chase them; visitors and candidates receive a great first impression; reporting is accurate and timely; lunches and events run smoothly; and leadership knows that if something isn't right, the Office Manager will notice it, speak up and take ownership of getting it fixed.

Responsibilities

• Take ownership of the daily operation and appearance of SSG's Charlotte office.
• Serve as the primary contact for building and facility issues, including HVAC, plumbing, appliances, lawn care, landscaping, repairs, and general maintenance.
• Coordinate with vendors and service providers and ensure issues are resolved promptly.
• Coordinate with the cleaning crew, which services the office on Mondays and Thursdays.
• Handle basic office upkeep on non-cleaning days, including taking out trash when necessary, keeping meeting rooms clean and organized, emptying/loading the dishwasher, keeping the kitchen organized, and restocking snacks and supplies.
• Monitor inventory and order office, kitchen, cleaning, and other necessary supplies.
• Identify problems before they become larger issues and communicate concerns quickly and directly to leadership.
• Be the "go-to" person for employees and help create a positive, welcoming office environment.
• Coordinate and set up company lunches, meetings, celebrations, and other in office activities.
• Track and communicate employee call-outs and sick days as needed.
• Prepare PTO reporting and other administrative information for leadership.
• Produce daily and weekly