Office Manager

About the role

We are looking for an organized and proactive Office Manager to support daily operations in Medina, Ohio. This position plays a central role in keeping the office running efficiently by coordinating administrative activities, supporting team needs, and ensuring projects and schedules stay on track. The ideal candidate is resourceful, detail-oriented, and comfortable balancing people support, office organization, and problem-solving in a fast-paced environment.

Responsibilities

• Coordinate day-to-day office operations to maintain an efficient, well-organized workplace environment.
• Support employee onboarding activities and help reinforce accountability across the team.
• Manage records, files, and documentation systems to ensure information is accurate and easy to access.
• Oversee scheduling, organize meetings, and prepare materials or presentations needed for internal discussions.
• Lead administrative and operational projects from planning through completion while tracking progress and follow-up actions.
• Anticipate team needs, address obstacles proactively, and research solutions to support business operations.
• Administer office-related software tools, including setup, usage support, and ongoing process improvements, with strong use of AI and Google Workspace.
• Assist with vendor coordination and provide customer service support as needed to maintain smooth external and internal communication.

Requirements

• Prior experience in office administration, office management, or a similar operational support role.
• Demonstrated ability to manage multiple priorities, schedules, and projects with strong attention to detail.
• Experience supporting customer service activities and maintaining clear communication with internal and external contacts.
• Working knowledge of vendor coordination and general administrative processes.
• Comfort using AI-driven tools in a business setting and proficiency with Google Workspace and Google Drive.
• Strong problem-solving skills with the ability to identify issues, research options, and recommend practical solutions.
• Ability to work independently, stay organized, and respond effectively to changing team and office needs.