Office Manager

Responsibilities

• Support the office with additional administrative tasks, including gift purchasing, lunch orders, and special occasion needs
• In partnership with the Managing Attorney, ensure the office is in compliance with PSLS' Operations Manual, Employee Handbook, Accounting Manual, LSC Compliance Manual, CSR Handbook, and any other applicable policy manuals
• Leads the development of direct reports to ensure proficiency in their role and ability to advance within the organizations
• Ensures all office operations run in a smooth manner that supports the functions of all office employees
• Oversees office maintenance and day-to-day upkeep
• Manages and oversees all aspects of the client intake experience for the office
• Ensures client intake experience follows PSLS Best Practices and that each client is treated with respect and sensitivity
• Coincides with property management for building issues and parking permits
• Manages the daily opening and closing of the office
• Partners with Admin to support or lead large office projects, including significant updates and relocation
• Notifies office staff of applicable office and organizational policy changes
• Maintains office Petty Cash, Client Trust Account, Litigation Account, and Bank Signature Card

Qualifications

• A High School Diploma, GED, or equivalent
• 3+ years of office administrative experience
• People management experience preferred
• Strong organizational skills
• Ability to successfully delegate and direct a team while simultaneously completing their share of the work; is a self-leader with a record of productivity
• Strong communication skills that make others feel heard and supported
• Excellent oral and written communication
• Strong computer skills including proficiency using Google Suite
• Strong interpersonal skills and the ability to work effectively as a team member
• Spanish language proficiency is preferred, but not required

Benefits

• Health insurance, including the opportunity to qualify for a wellness credit
• Dental Insurance
• Vision Insurance
• 403b Retirement Plan, including employer contributions
• Training and education program
• Flex scheduling and partial remote work available
• PTO that starts at 3 weeks/year and increases with additional years worked at PSLS
• Paid sick leave
• 12 Paid holidays