Office Manager

What is the Office Manager responsible for?

Create and foster a successful work environment that promotes positive morale, productivity, and employee development.

Enact a hands-on management strategy dedicated to developing employees in every role, empowering them to deliver a quality experience to our customers.

Improve customer satisfaction, growth, and retention.

Effectively train and coach the office staff to seek opportunities for additional sales.

Schedule delivery, service, and sales appointments, taking into account the efficient use of company resources while offering customers viable options.

Provide, compile, and analyze data to make recommendations to improve customer service, enhance customer retention, and increase customer base.

Responsible for the accuracy of the dealership's financial reports, efficient operation, and oversee the expense control.

Accurately report inventories on schedule and resolve discrepancies.

Manage credit and collections function to include new customer orders and delinquent accounts.

Ensure compliance with company policies, recommend policy change or corrective action when appropriate.

What can Culligan offer you?

• A competitive base salary with high incentive potential
• Zero deductible medical plans
• Dental and vision
• Wellness Program with incentives
• 401K with employer match
• Tuition reimbursement and scholarship opportunities
• Paid time off and paid holidays
• Career advancement through training and development
• Work-life balance, with Monday-Friday, normal business operating hours
• Continuous training and development, as well as corporate support in human resources, accounting, and compliance
• Employee recognition events and an annual company meeting (some light, annual travel is required for this role)

Qualifications

• 3+ years of direct management experience, ideally including…Office or customer service management
• Management experience that supported active employee development
• Applied knowledge of accounting functions (i.e. payroll, budgeting, AR/AP)
• Strong experience in a customer service capacity
• Excellent interpersonal skills, effective verbal and written communication skills
• Education to include high school diploma or equivalent
• In a perfect world…Business degree with an emphasis in accounting, or related business administration experience
• Experience in the water conditioning industry or a service related industry

Pay Range

$57,000—$62,000 USD

About the Role

Culligan of Belleville is looking for our next Office Manager!

Are you an experienced Office Professional who is looking for a hands-on management position that requires a high level of customer interaction?

Do you enjoy coaching your team to success and creating a fun, positive environment?

Do you thrive in a fast-paced, high volume environment?

Do you have an eye for improvement?

Do you want to help elevate people's lives through water?

Benefits

• A competitive base salary with high incentive potential
• Zero deductible medical plans
• Dental and vision
• Wellness Program with incentives
• 401K with employer match
• Tuition reimbursement and scholarship opportunities
• Paid time off and paid holidays
• Career advancement through training and development
• Work-life balance, with Monday-Friday, normal business operating hours
• Continuous training and development, as well as corporate support in human resources, accounting, and compliance
• Employee recognition events and an annual company meeting (some light, annual travel is required for this role)

Schedule

Monday-Friday, normal business operating hours