Office Manager

Description Office Manager – Lovan Family Dental Solutions Join Our Team and Brighten Lives One Smile at a Time! At Lovan Family Dental Solutions, our mission is to provide exceptional dental care while creating a welcoming, positive experience for every patient who walks through our doors. We are seeking an experienced and motivated Office Manager who is passionate about leadership, patient care, team development, and helping a dental practice thrive. If you are a strong dental administrative leader who enjoys building relationships, improving processes, and creating a high-performing team environment, we would love to meet you. Schedule Monday: 7:30 AM – 5:00 PM (Lunch: 1:00 PM – 2:00 PM)Tuesday: 7:30 AM – 5:00 PM (Lunch: 1:00 PM – 2:00 PM)Wednesday: 7:30 AM – 5:00 PM (Lunch: 1:00 PM – 2:00 PM)Thursday: 7:30 AM – 5:00 PM (Lunch: 1:00 PM – 2:00 PM)Friday: OFF Benefits & Perks Quarterly bonus potential of up to $700Medical, Vision, and Life Insurance401(k) (subject to eligibility)Employee dental treatment discountsPaid Time Off and 9 paid holidaysFlexible Spending Account (FSA)Health Savings Account (HSA)Scrub allowanceContinuing Education allowanceLicensure and certification reimbursement What You'll Bring High school diploma or equivalentMinimum 5 years of dental administration experiencePrevious experience managing and developing a teamStrong knowledge of dental operations, insurance, treatment coordination, and patient financial processesAbility to partner with doctors and leadership teams to achieve practice goalsKnowledge of federal and state employment regulationsProficiency with Microsoft Office, dental practice management software, and standard office technologyExcellent communication, organization, and problem-solving skillsAbility to maintain professionalism in stressful situationsStrong conflict-resolution skills and the ability to build trust with patients and team membersAbility to prioritize multiple responsibilities while maintaining confidentiality Why Join Lovan Family Dental Solutions? At Lovan Family Dental Solutions, we believe great dentistry starts with a great team. Our Office Manager plays a key role in creating a positive environment for patients and employees while helping drive the success of the practice. As part of our team, you will have the opportunity to: Holiday Parties and Practice eventsMake a meaningful impact on patient care and team cultureWork alongside dedicated dental professionalsGrow your leadership skills and careerBe part of a practice committed to excellence and personalized care What You'll Do As the Office Manager, you will oversee the daily operations of the practice while partnering with the doctor and leadership team to create an exceptional patient experience and support practice growth. Leadership & Team Development Lead, coach, and support the administrative team to achieve operational excellenceCreate a positive, collaborative, and accountable team cultureCommunicate practice goals, updates, and expectations effectivelyAssist with recruiting, interviewing, hiring, and onboarding new team membersTrain team members and support ongoing professional developmentPartner with leadership on performance evaluations, coaching, and performance improvement plans Patient Experience & Practice Operations Oversee all aspects of the patient experience, from scheduling through financial coordinationEnsure exceptional customer service and patient satisfactionManage appointment scheduling, patient records, insurance coordination, billing, and collectionsAddress patient concerns and resolve complaints professionally and efficientlyMaintain smooth daily workflow and optimize practice efficiency Financial & Administrative Responsibilities Partner with accounting teams on accounts payable, accounts receivable, reporting, and budgetingMonitor practice performance metrics and assist with achieving financial goalsReview and implement processes that support practice growthResearch vendors, supplies, and equipment purchases to ensure cost effectiveness Compliance & Office Management Maintain compliance with OSHA, health regulations, and practice policiesMaintain employee records, licensing documentation, payroll, and benefit paperworkEnsure the office remains clean, organized, professional, and welcomingCoordinate equipment maintenance and facility needsSupport marketing initiatives to promote continued practice growth Ready to Make a Difference? If you are an experienced dental leader who enjoys developing teams, improving processes, and creating exceptional patient experiences, we invite you to apply today. Join Lovan Family Dental Solutions and help us create healthier smiles and rewarding careers every day!