Office Manager

Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record. We’re a technology company that drives huge carbon emission reductions. As one of North America’s most experienced submetering providers, Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multi-residential and commercial buildings, and bills and collects for the cost of commodities and administrative charges. The business model allows for long-term recurring revenue through an innovative Submetering as a Service (SaaS) model. Submetering reduces in-suite energy consumption by 40%, driving decarbonization efforts for clients. This performance has enabled Metergy to issue green bonds and obtain green financing. Positioned as the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy has more than 900,000 contracted meters, issues over 4M utility bills annually and has over 500 team members. Metergy is a portfolio company of Brookfield Infrastructure Partners, one of the world’s largest investors, owners and operators of infrastructure assets.

Our mission is to provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good. Metergy is recognized as a Great Place to Work for the second consecutive year, reflecting our commitment to a respectful, inclusive, and high-performing workplace.

About the role

The Office Manager plays a pivotal role in ensuring the smooth and efficient operation of our New York office, based in Long Island City. This position serves as the primary point of contact for internal teams, external vendors, and visitors, while overseeing office resources, coordinating operational activities, and supporting team meetings and events. In addition to managing daily office functions, the role provides ad hoc administrative support to leaders in the office. This position is ideal for a professional who thrives in a dynamic, fast-paced environment and is motivated by supporting others in meaningful ways. The role requires on-site presence a minimum of 4 days per week.

Responsibilities

• Manage all key relationships with office suppliers and serve as the prime liaison with building management for leased facilities.
• Oversee onboarding/offboarding of new employees, including building/office security pass set-up.
• Handle all mail and courier deliveries throughout the day.
• Validate office services received for approval on invoices from suppliers.
• Maintain a neat, organized, and well-stocked workplace.
• Oversee and coordinate office administrative procedures, reviewing and implementing new procedures as needed.
• Initiate creative initiatives to maintain and build company culture, such as organizing company events and social gatherings.
• Ensure staff adherence to office procedures.
• Maintain supply inventory and arrange servicing of office equipment.
• Ensure timely processing and approval of invoices to avoid late payments.
• Partner with Executive Assistants in Toronto and Philadelphia to coordinate scheduling of events and business activities, and handle overflow administrative support for leaders.
• Prepare and edit correspondence, reports, and presentations using MS Office products.
• Arrange domestic and international travel, including flights, accommodations, and itineraries.
• Support ad-hoc projects and events for leaders and their teams as needed.
• Interact professionally with clients and external stakeholders as directed.
• Maintain organized digital files, shared drives, and documentation systems to ensure information is always accessible and up to date.

Requirements

• 3-5 years in an Office Manager or Office Coordinator position supporting leaders in a professional environment.
• Exceptional organizational skills, attention to detail, and the ability to juggle multiple tasks with accuracy.
• Proven experience handling a wide range of office and administrative support activities, including office services, calendar/scheduling support, travel arrangements, and onboarding support.
• Advanced knowledge of the Microsoft Office suite of products.
• Proven ability to handle confidential information with integrity and sound judgment.
• Strong written and verbal communication skills, with the ability to craft clear, polished, and professional messages.
• Proactive, adaptable, and resourceful, with a talent for building strong relationships across diverse teams.

Qualifications

Suitable candidates will be energetic professionals who enjoy wearing multiple hats, are well-organized, flexible, and thrive on the administrative challenges of supporting an office with diverse needs.

Pay

$65,000 - $85,000 a year

Benefits

• Excellent health coverage and life insurance benefits – no waiting period.
• Company-paid Long-Term Disability and Basic Life Coverage.
• Flexible Spending Account (FSA) options.
• 401K plan with immediate company match.
• Generous Paid Time Off Plan plus 10 paid holidays.
• Summer hours to enjoy the weather.
• Regular social events, including happy hours, summer & holiday parties, and more.