Office Manager

Duties And Responsibilities

Coordinate and manage multiple projects simultaneously, ensuring all tasks, milestones, and deliverables remain on schedule.

Provide daily oversight of vendor activities, installation schedules, and field dispatches.

Create, maintain, and regularly update trackers to reflect project progress, deliverables, risks, and outstanding actions.

Assist with ordering, provisioning, and logistics for project materials or services.

Create, maintain, and regularly update trackers for vendors, contingent workers, and project-related deliverables.

Develop and maintain detailed trackers for vendors, contingent workers, and project-related deliverables.

Implement best-practice standards for data accuracy, file naming, document storage, and version control.

Prepare recurring status reports for project managers and leadership, highlighting progress, variances, and completion timelines.

Ensure all project documentation is complete, up to date, and properly archived.

Assist with accounting tasks including invoice reconciliation, purchase order tracking, and verification of vendor deliverables prior to payment.

Collaborate with the accounting team to maintain accurate project cost tracking and budget alignment.

Support administrative duties such as updating documentation, preparing meeting summaries, scheduling, and conducting compliance checks.

Respond to facility-related requests associated with active projects, including scheduling, equipment placement, space readiness, and coordination with onsite teams.

Support the facilities team with urgent or emerging needs that affect project timelines or work execution.

Required Qualifications

• 5-7 years of experience in customer service, project coordination, or support roles (with strong preference for telecommunications infrastructure experience).
• Proficiency in Microsoft Office (Excel, Word, Outlook, MS Project).
• Familiarity with Adobe Acrobat and ability to work across multiple systems and platforms.
• Highly detail-oriented, able to maintain accuracy across trackers, documentation, schedules, and follow-up items.
• Self-starter who takes ownership of assigned workstreams, proactively identifies next steps, and drives tasks to completion with minimal supervision.
• Availability Monday–Friday, with occasional after-hours work depending on project schedules.

Preferred Qualifications

• Experience with VoIP, SD-WAN, WiFi, Ethernet, and cabling technologies.
• Previous involvement in multi-site or telecommunications infrastructure project environments.