Office Manager

Job Summary

Kitchen Tune-Up is seeking a motivated individual to join our team as a Sales Support Specialist. This role supports the sales process and administrative tasks to ensure smooth operations.

Responsibilities

• Coordinates walk-in leads and disperses the leads as required.
• Coordinates quote tracking for salespeople and completes the quote log for the franchisee/sales manager.
• Photocopies necessary items in job file for the sales team.
• Typing purchase orders from purchase requisitions and submitting them to the franchisee/sales manager for final approval for payment.
• Maintains a payable processing system, matching vendor invoices with purchase orders, codes each invoice, and submits them to the franchisee/sales manager for final approval for payment.
• Audits cabinet acknowledgements against the designer’s layout and pricing to check for errors and ensures that the production date given corresponds with the time frame required for installation.
• Maintains central job filing system.
• Performs job invoicing and statement mailings on a computer system.
• Closes out job files balancing contract price with monies received and establishes job gross profit for sales commission processing.
• Typing all necessary credit memos, debit memos, and return authorizations for franchisee/sales manager’s signature and maintain appropriate logs.
• Collaborates in coordinating and mailing thank you cards as jobs are closed.
• Prepares sales commission reports for the franchisee/sales manager’s review and submits it for payment.
• Enters and maintains all leads in the computer mailing list program.
• Typing all letters and internal memos.
• Answering incoming phone calls by the third ring and transferring them to the proper person.
• Preparing all credit card receipts for deposit.
• Maintaining adequate levels of literature inventory and keeping literature holders stocked.
• Preparing monthly traffic report and submitting it to the franchisee/sales manager.
• Preparing monthly sales performance report.
• Contacting builder accounts that exceed the new 30 terms by day 35 as a payment reminder. If the payment is not received by day 40, the franchisee/sales manager is notified.
• Helps host seminars, sales events or training programs as needed.
• Performing any other duties as required.

Qualifications

The ideal candidate will have:

• Strong organizational skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Ability to multitask and prioritize responsibilities.
• Basic knowledge of accounting principles.

Benefits

We offer:

• Rapid growth in the market.
• Growth opportunities available.
• We are a high-quality company with an excellent reputation.
• Sales training and all sales tools provided.
• Ongoing training and coaching provided.

Skills

Essential skills include:

• Customer service orientation.
• Attention to detail.
• Time management.
• Computer literacy.

About the Role

At Kitchen Tune-Up, we believe in uplifting both our customers' homes and the lives of our people. Join us and make a difference!