Office Manager

Smile Straight Orthodontics (Greenville) is proud to be part of Kids Dental Brands, a growing network of pediatric dental and orthodontic practices. Each local office maintains its unique identity while being supported by the shared resources, culture, and mission of our larger organization. As we continue to grow, we're looking for an Office Manager to join our Orthodontic team. In this leadership role, you'll oversee the day-to-day operations of the practice, providing leadership and support to both clinical and administrative team members. You'll play a key role in driving office performance, developing employees, maintaining operational excellence, and ensuring an exceptional experience for patients, families, and team members alike. We'reseeking an organized, collaborative leader who enjoys developing people, solving problems, and creating an environment where teams can perform at their best. This role is ideal for someone who is passionate about leadership, accountability, and building a positive, high-performing practice culture. Why You’ll Love It Here Modern Facility - A bright, modern, kid-focused office designed for fun, comfort, and efficiency. Utilizing cutting-edge technology combined with a compassionate care approachPositive & Supportive Culture - Work alongside a team that values collaboration, communication, and celebrating wins together. We believe a great workplace starts with great peopleWork-Life Balance - Enjoy a predictable daytime schedule with no nights and often shortened Friday schedules, allowing you more time for family, friends, and the activities you enjoy outside of workProfessional Growth & Career Development - Whether you're looking to expand your skills and grow in a leadership role, or advance your career within a growing organization, we'll support your development every step of the wayBe Part of Something Meaningful - Every day, you'll help patients gain confidence through healthier smiles. Few careers offer the opportunity to make such a visible and lasting impact on people's livesJoin a Growing Organization - As part of Kids Dental Brands, you'll have access to ongoing support, resources, training, and opportunities that come with a growing, doctor-led organization committed to investing in its people What You’ll Do Lead and support all office team members to deliver an exceptional patient and family experienceOversee day-to-day practice operations, including staffing, scheduling, patient flow, and administrative workflowsDevelop, train, coach, and support team members while fostering a positive and accountable work environmentManage staffing schedules and resolve coverage or scheduling challenges as neededHelp drive office performance by monitoring KPIs, supporting practice goals, and promoting a collaborative team environmentPartner with providers and leaders to support operational efficiency, patient satisfaction, and practice growthImprove patient satisfaction and retention through proactive communication and problem resolutionEnsure accurate billing, payment processing, payroll support, and administrative operationsMaintain accurate orthodontic treatment records, patient charts, and clinical documentationMaintain compliance with company policies, regulatory requirements, and operational standardsManage office supply inventory, vendor relationships, equipment needs, and administrative resourcesMaintain a clean, safe, and professional environment throughout the officeUphold company core values of compassion, authenticity, talent, and teamworkPerform other duties as assigned Position Requirements 2+ years of dental or healthcare office management experience preferredExperience leading teams and supporting operational performance goals preferred Office Schedule Monday-Thursday 8:00am-5:00pmFriday 8:00am-2:00pmNo weekends or nights required Benefits That Support You Personally And Professionally Health Coverage - Medical, dental, vision, and basic life insuranceSupplemental Benefits - Voluntary life insurance, short- and long-term disability, legal assistance, identity theft protection, critical illness, hospitalization, and cancer insuranceWellness Program - Incentive-based wellness initiatives to support your physical and mental health, plus access to our Employee Assistance Program (EAP)Financial Security - 401(k) retirement plan with company match to help you plan for the futurePaid Time Off - Enjoy a healthy work-life balance with paid time off, paid holidays, and dedicated wellness days Join Our Mission Be part of something bigger. Help us deliver on our mission that every child, regardless of family income, deserves access to high-quality dental care in a fun, welcoming environment. Terms of Service: https://kdbstorage2public.blob.core.windows.net/public/compliance/Kids_Dental_Brands_SMS_Terms_Revised_August_2026.pdf Privacy Policy: https://kdbstorage2public.blob.core.windows.net/public/compliance/Kids_Dental_Brands_Privacy_Policy.pdf We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.