Office Manager

About Riviera Schools

Our mission at Riviera Schools is to challenge, support, and inspire each student to achieve personal success, act with integrity, and serve others. Founded in 1950, Riviera Day School is a co-educational, independent day school with the highest educational ideals, serving students from PK3 to 5th grade. In 2011, Riviera Preparatory School moved to a new, state-of-the-art facility on almost 14 acres and now serves students in grades 6-12. Riviera is known for its long tradition of educational excellence and leadership in the community, but it may be even better known for the learning environment it creates. Riviera provides an intimate and comfortable setting where students are both challenged and supported, emphasizing relationships and ensuring each student feels special.

About the Role

The Office Manager is responsible for creating a positive, pleasant, and professional atmosphere in the main office for all students, staff, families, and visitors. This role provides administrative support for the office and school leadership team, ensuring smooth communication and efficient operation of the school’s administrative functions.

Responsibilities

• Visitor Management:
  • Welcomes parents, students, staff, and visitors to the school.
  • Provides support and guidance to all those entering the school.
  • Ensures all guests sign in and security protocols are followed.
  • Creates a powerful and positive first impression of Riviera Schools.
  • Demonstrates a pleasant demeanor and models the school’s values of respect, professionalism, responsibility, and compassion.
  • Supports school events by welcoming and signing in guests and maintaining a pleasant arrival experience.
• Managing Communication:
  • Answers and directs phone calls.
  • Responds to emails and other forms of communication on behalf of the school.
  • Receives and delivers messages.
  • Receives packages on behalf of the school.
• Attendance:
  • Enters tardy students into FACTS as they enter school and sign in on ConciergePad.
  • Supports data reconciliation for late arrival and early dismissal students.
• Administrative Support:
  • Assists with administrative tasks such as filing, copying, and data entry.
  • Maintains office supplies and requests new supplies as needed.
  • Supports the Head of School, Executive Director, and Assistant Heads of School with administrative tasks.
  • Reconciles forms and paperwork for medication management, records, field trip forms, etc.
• Record Keeping:
  • Maintains and updates student records and files.
  • Ensures confidentiality and security of sensitive information.
• Providing Information:
  • Keeps up to date on school policies, procedures, and events and provides this information to school stakeholders.

Qualifications & Skills

• Bachelor's degree preferred.
• Prior experience in a school environment.
• Excellent communication, collaboration, and interpersonal skills.
• Strong problem-solving skills.
• Detail-oriented, collaborative, and a team player.
• High level of discretion and professionalism.

Principles

• Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success.
• Wellbeing and safety. Both are essential for learners and learning. We consistently identify potential safeguarding and health & safety issues and act on all concerns appropriately.
• Treat everyone with care and respect. We look after one another, embrace similarities and differences, and promote the well-being of self and others.
• Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.
• Are financially responsible. We make financial choices carefully based on the needs of the children, students, and our schools.
• Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.