Office Manager

About the role

Infinite Global is an international communications firm specializing in PR, Content & Campaigns, and Crisis & Litigation. Our clients are ambitious, complex organizations that need to engage with sophisticated audiences. We provide the experience, skills and insight to drive brands forward and, in special situations, to deploy strategies to defend clients from reputational risk.

Responsibilities

• Own the day-to-day operations of the office, maintaining a clean, organized, and professional environment at all times, including communal areas, the kitchen, supply stations, and printer/copy areas.
• Conduct regular walkthroughs to proactively identify and resolve maintenance issues, clutter, or supply gaps before they affect team productivity.
• Manage office supply inventory; monitor stock levels, place orders, and ensure supplies are consistently stocked, organized, and accessible.
• Manage all incoming and outgoing mail and packages; ensure timely and accurate routing to the appropriate team members.
• Own conference room readiness: ensure AV equipment is functional, rooms are clean and properly set up, and technology issues are addressed promptly.
• Care for equipment logistics, including new-hire laptop preparation (ensuring devices are updated, configured, and ready prior to start dates) and basic troubleshooting or vendor coordination for equipment issues.
• Support the planning and execution of in-office events, including team gatherings, internal celebrations, and agency-wide meetings; coordinate catering, logistics, and setup.
• Care for logistics for in-office client meetings and board meetings, including room preparation, materials setup, and hospitality arrangements.
• Manage relationships with office vendors—catering, supplies, cleaning services, and facilities contractors—and ensure service quality meets expectations.
• Maintain organized records for vendor contracts, office expenses, and facilities-related documentation; support basic expense tracking in Excel.
• Support onboarding logistics for new employees, including coordinating workspace setup, building access, and orientation materials.
• Anticipate and plan for the operational needs of a growing office, contributing to facilities planning as the agency expands.
• Demonstrate behaviors consistent with Infinite’s values (integrity, agility, compassion, and courage).

Requirements

• At least one to two years’ experience in an office management or operations role; prior experience in a professional services or agency environment is a genuine plus.
• A self-starter who owns outcomes - you notice when something is off, and you fix it before anyone has to ask.
• Highly organized and detail-oriented, with strong time management skills and the ability to juggle multiple priorities without dropping the ball.
• Proficient in Microsoft Excel for expense tracking and inventory management, and comfortable across the Microsoft Office Suite.
• Experience with basic AV and conference room technology and can troubleshoot common issues or escalate to vendors as needed.
• Excellent interpersonal and communication skills and are comfortable coordinating with building management, vendors, and internal stakeholders at all levels.
• A professional, collegial, and service-oriented presence to everything you do—you understand that a well-run office is a direct reflection of the agency.
• Comfortable in a fast-paced, growing environment and can adapt as office needs evolve.
• Physically able to lift and move packages and office supplies as needed (up to 50 lbs).

Qualifications

• Physical requirements: able to lift and move packages and office supplies as needed (up to 50 lbs).

Skills

• Microsoft Excel proficiency for expense tracking and inventory management.
• Basic AV and conference room technology troubleshooting.
• Excellent interpersonal and communication skills.
• Ability to manage multiple tasks and prioritize effectively.
• Strong organizational and time management skills.

Benefits

• Competitive salary and customizable benefits package including: 100% company-paid health, dental, and vision insurance coverage, 401(k) with competitive company match, monthly benefit stipend, and unlimited paid time off.
• Employee Assistance Program and free annual membership to the Calm app.
• Thorough onboarding and training process that extends throughout your tenure with the company.

Pay

The current annual base salary range for this position is $55,000-$65,000. Individual compensation varies based on job related factors, including relevant experience, qualifications, skills, seniority, geographic location, performance, revenue-based metrics, and business or organizational needs.

Schedule

Hybrid work schedule.