Office MANAGER

Location: Dental Health Center of Northern Virginia

About the role

The Practice Manager position is critical to achieve excellence in the delivery of patient care while creating a positive working environment. The Practice Manager is responsible for directing, supervising and coordinating staff and activities at Tysons Aesthetic Dentistry to provide five-star experience at an affordable, in‑network price for clients. The Practice Manager will work closely with the Regional Team to ensure that all financial, clinical and quality goals along with patient satisfaction goals are achieved for the practices. The Practice Manager will also establish and implement policies and procedures for the practices, evaluate personnel and work quality on a regular basis, review reports, prepare and manage budgets, and supervise other activities and projects as required. The position also oversees business and patient care support functions such as appointment scheduling, check‑in, check‑out, treatment plan presentation and financial management. The clinical operations include managing the front desk, assistants, hygienists, dentists and helping provide maximum efficiency within the practice.

Responsibilities

• Monthly reporting
• Management of A/R and budgets
• Claim submission
• Treatment presentation
• Productive scheduling
• Responsible for all practice operations
• Experience with Dentrix and Weave
• Guaranteeing office productivity, developing and managing all internal office procedures and practices
• Maintaining the dental clinic’s cash control, staff schedules, general ledger, and billing system
• Delivering direct individual and team leadership to ensure all office employees produce outstanding client service
• Coordinating the day‑to‑day execution of office practices that increase productivity and efficiency
• Responding to clinical and operational issues in a timely and professional manner
• Creating and implementing an effective office budget
• Hiring, supervising, and training new office employees

Requirements

5+ years of previous and recent experience managing a dental office. Strong knowledge of Dentrix.

Skills

• Ability to work with limited supervision and act independently
• Prioritizing, organizing, and coordinating work
• Excellent oral and written communication skills
• Ability to handle multiple tasks and appropriately prioritize
• Effective communication with internal and external customers (patients, co‑workers, management, dentists, visitors)
• Maintaining patient confidentiality and privacy in accordance with HIPAA
• Proficiency in PC software applications (Microsoft Word, Excel, PowerPoint, Outlook, etc.)
• General knowledge of front and back office clinical policies and procedures
• Interpretation and original problem‑solving ability

Benefits

• Paid Time Off (PTO) and paid holidays
• Insurance
• 401(k) with match

Pay

Competitive pay: $32‑$35 per hour, depending on experience.