Office Manager

About the role

Fi is looking for a highly organized and proactive Office Manager to ensure the smooth day-to-day operation of our NYC headquarters. You’ll be the go-to person for all things related to our physical office space—making sure everything runs efficiently, looks great, and supports a productive, dog-friendly workplace. If you're operationally minded, service-oriented, and excited to be the backbone of our in-office experience, this role is for you.

What You'll Do

• Run the show: Manage all day-to-day office operations—snacks, coffee, equipment, mail, supply orders, and general upkeep. If it’s happening in the office, you’re on it.
• Create an aesthetic, functional space: Keep the office organized, inviting, and inspiring. This means plants are watered, desks are clean, lighting is right, and the vibe is on point.
• Be our point person: Own relationships with building management, vendors, cleaning crews, maintenance—ensuring everything runs like clockwork.
• Drive in-person culture: Partner with our People team and Culture & Experience Specialist to roll out events, plan seasonal decor, and make the office a place people want to be.
• Onboard like a pro: Prep new hire desks, manage access badges, and make sure everyone feels set up and welcomed on day one.
• Handle logistics like a boss: Track office budgets, manage vendor contracts, receive and ship packages, and troubleshoot anything that gets in the way of smooth operations.
• Level up the merch game: Help concept and distribute Fi swag, “welcome kits,” team gifts, and seasonal drops.
• Be the friendly face of Fi: Greet guests, candidates, and team members, making everyone feel at home the minute they walk through the door.

What You'll Bring

• Experience managing a fast-paced, in-office work environment
• Organizational instincts and attention to detail that borders on obsessive
• Clear communicator and confident executor—you don’t wait for permission to get things done
• Warm, approachable energy with a natural instinct for hospitality
• Eye for design and aesthetics—you care how the space looks and feels
• Comfort working cross-functionally with People, IT, Finance, and Leadership

Benefits

• Time to Recharge: Enjoy flexible PTO to take the breaks you need
• Top-Notch Health Coverage: We’ve got your back (and teeth and eyes) with full medical, dental, and vision insurance
• Wellness Perks: Free access to One Medical, Kindbody, and Talkspace to keep you feeling your best
• Dog-Friendly Office: Bring your pup to work — they’re part of the team, too
• Give Back to the Pups: Make tails wag with a $500 annual donation to a dog charity of your choice through our BarkBack Program
• Free Fi Membership: Your furry best friend(s) get all the benefits of a Fi collar, on us!
• Love for Friends + Family: Share the Fi magic with loved ones through our gifting program

Pay

The anticipated base salary range for this position is $70,000-$90,000. Actual compensation will vary based on multiple factors, including skills, experience, market conditions, and role scope, which may evolve during the hiring process. As a fast-growing Series B startup, Fi evaluates compensation opportunistically to align with the right candidate. This role is also eligible for equity compensation.