Office Manager

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Office Manager in West Salem, Wisconsin.

Responsibilities

• Oversees the day-to-day operations of the property administration office.
• Oversees customer relations.
• Prepares forms.
• Manages accounts payable and receivable.
• Manages petty cash and collections.
• Trains other administrative staff.
• Supervises the administrative staff and building attendants.
• Coordinate preparation of paperwork.
• Serve as the first point of contact for customer-related issues, including all customer requests and complaints that need to be addressed with management or investigated during property tours using Manage America’s work order system.
• Manage the reception area to ensure effective internal and external telephone and mail communications.
• Work closely with management to develop an integral team that effectively represents the company’s quality and professionalism.
• Act as a liaison between customers and management regarding property-related issues.
• Prepare customer correspondence as required.
• Attend and participate in training sessions as requested.
• Maintain office files with current and accurate information.
• Perform weekly office inspections.
• Assist Property Manager with special projects and perform other duties as assigned.

Requirements

• Bachelor’s degree, or the equivalent combination of education and experience.
• 2+ years of experience in office management.
• Working knowledge of mail processes (e.g., postage machine, FedEx, UPS, etc.).
• Excellent written and verbal communications skills.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Basic computer literacy; proficiency with Microsoft Office Suite preferred.

Benefits

• Medical, dental, and vision plans
• Generous 401(k) employer match
• Paid vacations, holidays, and sick time