Office Manager

About the role

ELS is the ideal organization for developing a long and successful career, known for its culture of recognition and excellence.

Responsibilities

• Oversee the day-to-day operations of the property administration office.
• Serve as the first point of contact for customer-related issues, including all customer requests and complaints that need to be addressed with management or investigated during property tours using Manage America’s work order system.
• Manage the reception area to ensure effective internal and external telephone and mail communications.
• Work closely with management to develop an integral team that effectively represents the company’s quality and professionalism.
• Act as a liaison between customers and management regarding property-related issues.
• Prepare customer correspondence as required.
• Attend and participate in training sessions as requested.
• Maintain office files with current and accurate information.
• Perform weekly office inspections.
• Aid the Property Manager with special projects and perform other duties as assigned.

Requirements

• Bachelor’s degree, or the equivalent combination of education and experience.
• 2+ years of experience in office management.
• Working knowledge of mail processes (e.g., postage machine, FedEx, UPS, etc.).
• Excellent written and verbal communications skills.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Basic computer literacy; proficiency with Microsoft Office Suite preferred.

Qualifications

• Not specified.

Skills

• Not specified.

Benefits

• Medical plan.
• Dental plan.
• Vision plan.
• 401(k) employer match.
• Paid vacation.
• Holidays.
• Sick time.

Pay

Not specified.

Schedule

Not specified.